Fix: Golden 1 App Not Working

By WealthQuint Team . October 7, 20224 Mins read

With Golden 1 Mobile app, you can easily and securely Check your balances, Deposit checks, Pay your bills and Pay other people using Popmoney personal payment service

Are you facing issue in Golden 1 app, Golden 1 app not working for you?

Or Golden 1 app crashing or Golden 1 app not loading or Golden 1 login issue.

Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why Golden 1 app not working and how to fix it.

Why Is Golden 1 App Not Working?

If Golden 1 app not working, It can happen due to several reasons, such as:

Your device is not compatible with Golden 1 app
You have turned on the low data mode in your mobile
You haven’t updated the Golden 1 app in a long while
There may be a glitch or a bug in the Golden 1 app.
Golden 1 server is down
Your Wi-Fi or mobile data is not working properly

How To Fix Golden 1 App Not Working?

Fix 1: Check For Stable Internet Connection

One of the most common reasons why Golden 1 app not working is an unstable internet connection.

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if Golden 1 app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 2: Log Out And Login Into Golden 1 App

You can try to logout from the app and then again login into the app.

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After that check issue is resolved or not.

If still Golden 1 app not working then try out other fixes.

Fix 3: Try Closing And Reopening Golden 1 App

Sometime, closing and again opening the Golden 1 app resolved the issue.

So, To fix Golden 1 app related issue, first close the app and then try to open again. It will fix your issue and Golden 1 app will work fine.

If still Golden 1 app not working then try out other fixes.

Fix 4: Check Golden 1 Server Is Down Or Not

If Golden 1 is not working then there are chances that there are some bug or glitch in Golden 1 App or Golden 1 server is down.

There are many ways to check if Golden 1 server is down or if there is some bug/ glitch in Golden 1.

First way is go to downdetector >> Search for Golden 1 >> check if there is spike in the graph or not.

If there is spike then either Golden 1 server is down or there is some bug.

Another way is just search on Twitter “Golden 1 down”. You can check latest tweets regarding same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by Golden 1 team or Golden 1 server is up.

Fix 5: Clear Golden 1 App Cache

Most of time, when there is some issue with Golden 1 app, clearing the app cache will resolve the issue.

So, To fix the Golden 1 app issue, clear Golden 1 app cache. To clear the Golden 1 App cache,

For Android users, Go to settings >> Find Golden 1 App and click on that >> Tap on clear cache >> Golden 1 App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Golden 1 App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Golden 1 app.

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Check Golden 1 app working or not after Clearing the app cache.

Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.

Fix 6: Delete And Reinstall Golden 1 App

To Fix Golden 1 app issue, first delete and then reinstall the Golden 1 app. Sometime Uninstalling and Reinstalling the Golden 1 app will resolve the issue.

So, First Uninstall the app from your phone after that re install again and check Golden 1 app is working or not.

If still Golden 1 app not working then try other fixes.

Fix 7: Update Golden 1 App To Latest Version

One of the potential reason for Golden 1 app stopped working is you are using older version of Golden 1 app.

Updating the Golden 1 app to latest version will fix all previous bug in the app which were known to Golden 1 support team.

Always update Golden 1 app with latest version because Sometime old version not work perfectly.

If your Golden 1 app version is outdated then it may not work properly.

Updating the Golden 1 app to latest version will fix all previous bug in the app which were known to Golden 1 support team.

‘Update’ means you’re not on the latest version and you need to update your App.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

For Android users, Update Golden 1 app from Golden 1.

For iPhone users, Update Golden 1 app from App Store.

Fix 8: Check Compatibility Of Your Device With Golden 1 App

If Golden 1 app not working on your device, then first check compatibility of your device with Golden 1 app.

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If your device is not compatible with the Golden 1 app then use another device which is compatible with Golden 1 app, Golden 1 app will work fine and the issue will be resolved.

Fix 9: Hard Reboot Your Device

If above solution not working then sometimes, there is an issue with your device not Golden 1 app. So, Close the Golden 1 app and hard reboot your device.

After rebooting the device, Golden 1 App will work fine.

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Golden 1 App Notification Not Working

Golden 1 app notification not working because you have not enabled the notification for Golden 1 app.

For Android users, Go to settings >> Go to apps >> Tap on Golden 1 app >> Toggle ON notification.

For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Golden 1 app >> Toggle ON notifications.

Notification will be enabled for Golden 1 app.

Note: Available screens, settings or steps may vary by software version, and phone model.

Conclusion

To Fix Golden 1 app issue, check for stable internet connection, Close then Reopen app and update Golden 1 app to latest version. This will fix your issue and the Golden 1 App will work fine.

Alternately, If there is some bug or glitch in Golden 1 App. So, in this case wait till the bug is resolved by Golden 1 team.

After that also update the Golden 1 app to latest version if available and Golden 1 App will work fine.

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