The MySubaru app makes owning your Subaru easy by connecting you to your vehicle with features like remote start*, remote unlock/lock, service scheduler, digital service history, vehicle locator, and 24-hour roadside assistance.
Are you facing issue in MySubaru app, MySubaru app not working for you?
Or MySubaru app crashing or MySubaru app not loading or MySubaru login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why MySubaru app not working and how to fix it.
Why Is MySubaru App Not Working?
If MySubaru app not working, It can happen due to several reasons, such as:
- Your device is not compatible with MySubaru app
- You have turned on the low data mode in your mobile
- You haven’t updated the MySubaru app in a long while
- There may be a glitch or a bug in the MySubaru app.
- MySubaru server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix MySubaru App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why MySubaru app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if MySubaru app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening MySubaru App
Sometime, closing and again opening the MySubaru app resolved the issue.
So, To fix MySubaru app related issue, first close the app and then try to open again.
It will fix your issue and MySubaru app will work fine.
If still MySubaru app not working then try out other fixes.
Fix 3: Check MySubaru Server Is Down Or Not
If MySubaru is not working then there are chances that there are some bug or glitch in MySubaru App or MySubaru server is down.
There are many ways to check if MySubaru server is down or if there is some bug/ glitch in MySubaru.
First way is go to downdetector >> Search for MySubaru >> check if there is spike in the graph or not.
If there is spike then either MySubaru server is down or there is some bug.
Another way is just search on Twitter “MySubaru down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by MySubaru team or MySubaru server is up.
Fix 4: Log Out And Login Into MySubaru App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still MySubaru app not working then try out other fixes.
Fix 5: Clear MySubaru App Cache
Most of time, when there is some issue with MySubaru app, clearing the app cache will resolve the issue.
So, To fix the MySubaru app issue, clear MySubaru app cache.
To clear the MySubaru App cache,
For Android users, Go to settings >> Find MySubaru App and click on that >> Tap on clear cache >> MySubaru App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find MySubaru App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall MySubaru app.
Check MySubaru app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall MySubaru App
To Fix MySubaru app issue, first delete and then reinstall the MySubaru app.
Sometime Uninstalling and Reinstalling the MySubaru app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check MySubaru app is working or not.
If still MySubaru app not working then try other fixes.
Fix 8: Update MySubaru App To Latest Version
One of the potential reason for MySubaru app stopped working is you are using older version of MySubaru app.
Updating the MySubaru app to latest version will fix all previous bug in the app which were known to MySubaru support team.
Always update MySubaru app with latest version because Sometime old version not work perfectly.
If your MySubaru app version is outdated then it may not work properly.
Updating the MySubaru app to latest version will fix all previous bug in the app which were known to MySubaru support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update MySubaru app from MySubaru.
For iPhone users, Update MySubaru app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then MySubaru App might not work.
So, First disable the VPN in your device and then check MySubaru app will work.
Fix 10: Check Compatibility Of Your Device With MySubaru App
If MySubaru app not working on your device, then first check compatibility of your device with MySubaru app.
If your device is not compatible with the MySubaru app then use another device which is compatible with MySubaru app, MySubaru app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not MySubaru app.
So, Close the MySubaru app and hard reboot your device.
After rebooting the device, MySubaru App will work fine.
Fix 12: Contact MySubaru Support Team
After performing the above fixes, if MySubaru app still not working then contact MySubaru support team.
Explain your issue properly to MySubaru support team.
After that follow the MySubaru team instruction.
They will help you to fix your MySubaru app related issue.
MySubaru App Notification Not Working
MySubaru app notification not working because you have not enabled the notification for MySubaru app.
For Android users, Go to settings >> Go to apps >> Tap on MySubaru app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on MySubaru app >> Toggle ON notifications.
Notification will be enabled for MySubaru app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix MySubaru app issue, check for stable internet connection, Close then Reopen app and update MySubaru app to latest version.
This will fix your issue and the MySubaru App will work fine.
Alternately, If there is some bug or glitch in MySubaru App.
So, in this case wait till the bug is resolved by MySubaru team.
After that also update the MySubaru app to latest version if available and MySubaru App will work fine.
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