Are you a Mortal Kombat 1 enthusiast who’s encountered the frustrating message “There was an error contacting the Mortal Kombat 1 server”?
Don’t worry, you’re not alone. Many players have faced similar issues while trying to connect to the game’s servers.
The error message reads as “There was an error contact the Mortal Kombat 1 Server”
In this blog, we’ll explore effective solutions to troubleshoot and resolve this problem, ensuring that you can get back to enjoying seamless gameplay without any server-related hiccups.
How To Fix There Was An Error Contacting The Mortal Kombat 1 Server?
To fix “There was an error contacting the Mortal Kombat 1 server”, you can check your internet connection, restart Mortal Kombat 1 and your device, and check for server outages. Additionally, you can update Mortal Kombat 1 and system software, and check your network driver.
1. Check Your Internet Connection
The error might be a result of a poor internet connection. Ensure your device is connected to the internet and has a stable and strong signal.
- Open a web browser and try visiting a website.
- Perform a speed test using a website like Speedtest.net.
- If you experience issues, restart your router:
- Unplug the router and modem.
- Wait for 30 seconds to 1 minute.
- Plug in the modem and wait for it to boot up.
- Plug in the router and wait for it to boot up.
- Reconnect your device to the internet.
2. Restart Mortal Kombat 1 And Your Device
Sometimes, a simple restart can fix the issue. Close the game completely and restart your device, whether it’s a console or a PC.
This can clear temporary glitches affecting your connection to the game servers.
For PC:
- Close Mortal Kombat 1 and any game launchers.
- Shut down your PC via the Start menu.
- Turn off and unplug your PC.
- Wait for a minute, plug it back in, and turn it on.
- Relaunch Mortal Kombat 1.
For PlayStation 5:
- Exit Mortal Kombat 1 to the main PS menu.
- Hold the PS button and select “Turn Off PS5” or “Restart PS5”.
- Wait until the console is off, then turn it back on after a minute.
- Start Mortal Kombat 1 again.
For Xbox Series X/S:
- Press the Xbox button and navigate to the home menu.
- Select Mortal Kombat 1, press the menu button, and choose “Quit”.
- Hold the Xbox button on the console for 10 seconds to turn it off.
- Turn the console back on after a minute and relaunch the game.
3. Check For Server Outages
Sometimes the problem is not on your end but with the game’s servers. Check the official Mortal Kombat 1 Twitter account or other community platforms for any announcements regarding server maintenance or outages.
4. Update Mortal Kombat 1 And System Software
Ensure that Mortal Kombat 1 and your system’s operating system are up to date. Game developers frequently release patches to fix bugs and connectivity issues.
For PC:
- Open your game launcher (Steam, Epic Games Launcher, etc.).
- Navigate to the Library, right-click on Mortal Kombat 1, and select “Update”.
- To update your Windows, go to “Settings” > “Update & Security” > “Windows Update” > “Check for updates”.
For PlayStation 5:
- Highlight Mortal Kombat 1 on the home screen, press the Options button, and select “Check for Update”.
- For system updates, go to “Settings” > “System Software Update” and follow the prompts.
For Xbox Series X/S:
- Press the Xbox button, go to “My Games & Apps”, select Mortal Kombat 1, and press the menu button for “Manage game & add-ons” > “Updates”.
- For system updates, go to “Settings” > “System” > “Updates & downloads”.
5. Check Your Network Drivers (PC Users)
Outdated network drivers might cause connectivity issues. Make sure your network drivers are up to date by visiting the website of your network card manufacturer or using a driver update tool.
- Go to the Device Manager (you can search for it in the Start menu).
- Expand the “Network adapters” section.
- Right-click on your network device and select “Update driver”.
- Choose “Search automatically for updated driver software” and follow the prompts.
- If no update is found, visit the manufacturer’s website to download and install the latest drivers manually.
6. Verify Mortal Kombat 1 Game Files (PC Users)
f you’re playing on PC, especially through Steam, you can verify the integrity of game files. Corrupted or missing game files can lead to server connectivity issues. Steam has a built-in tool to verify and repair game files.
For Steam:
- Open the Steam client and go to the Library.
- Right-click on Mortal Kombat 1 and select “Properties”.
- Go to the “Local Files” tab.
- Click on “Verify integrity of game files” and wait for the process to complete.
For Epic Games Launcher:
- Open the Epic Games Launcher.
- Go to the Library.
- Click the three dots next to Mortal Kombat 1.
- Click on “Verify” and wait for the process to finish.
7. Configure Your Firewall Or Antivirus
Sometimes, firewall or antivirus settings may block the game from accessing the internet. Make sure Mortal Kombat 1 is listed as an exception in your firewall or antivirus settings.
To Configure Windows Firewall:
- Open the Control Panel and go to “System and Security”.
- Click on “Windows Defender Firewall”.
- On the left, click on “Allow an app or feature through Windows Defender Firewall”.
- Click “Change settings” (you might need administrative privileges).
- Find Mortal Kombat 1 in the list and check both “Private” and “Public” boxes. If it’s not listed, click “Allow another app…” to add it.
- Click “OK” to save your settings.
To Configure Antivirus:
- Open your antivirus application.
- Look for the “Settings” or “Configuration” section.
- Navigate to the “Exceptions” or “Exclusions” area.
- Add Mortal Kombat 1’s executable file to the list of exclusions. You may need to navigate to the game’s installation directory to select the file.
8. Contact Mortal Kombat 1 Support
If none of the above solutions work, it’s time to contact Mortal Kombat 1 support. They can provide more detailed troubleshooting steps or inform you of any specific issues affecting your region or account.