Crypto.com is a cryptocurrency exchange which is based on Singapore. With Crypto.com you can earn up to 14.5% p.a. on your crypto and get a Metal Visa Card (up to 5% Rewards back).
Are you facing issue in Crypto.com app, Crypto.com app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.
In this article, we will explain why Crypto.com app not working and how to fix it.
Why Crypto.com App Not Working?
Crypto.com app is not working either because of some technical issues in Crypto.com app or unstable internet connection.
Apart from this, there might be chances that you recently updated the latest version of Crypto.com app and there is some bug/ glitch in the latest version.
There might be chances that you don’t have stable internet connection.
How To Fix “Crypto.com App Not Working”?
Fix 1: Wait For Sometime Till Technical Issue Is Resolved
If Crypto.com app not working then high chances that there are some technical issue in Crypto.com App and Crypto.com team already know and working to resolve the issue.
In this case, you can’t do anything so just wait till issue is resolved from Crypto.com team side.
Fix 2: Check Your Internet Connection
Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in Crypto.com App.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Fix 3: Clear Crypto.com App Cache
Most of time , when there is some issue with app, clearing the app cache resolve the issue.
So, To fix Crypto.com app issue, clear Crypto.com app cache. To clear the Crypto.com App cache,
For android users, Go to settings >> Find Crypto.com App >> Tap on clear cache. Crypto.com App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Tap on iPhone Storage >> Find Crypto.com App and click on that >> tap on Offload App button >> again reinstall Crypto.com app.
Check Crypto.com app working or not after Clearing the cache.
Fix 4: Uninstall And Reinstall Crypto.com App
To Fix Crypto.com app issue, first uninstall and then reinstall the Crypto.com app. Sometime Uninstalling and Reinstalling the Crypto.com app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Crypto.com app is working or not.
If still Crypto.com app not working then try other fixes.
Fix 5: Update Crypto.com App To Latest Version
To Fix Crypto.com app issue, update Crypto.com app with latest version because Sometime old version not work perfectly.
If your Crypto.com app version is outdated then it may not work properly.
Also updating the Crypto.com app to latest version will fix all previous bug in the app which were known to Crypto.com support team.
You can also enable auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 6: Install The Old Version Of Crypto.com App
To Fix the Crypto.com app not working then you can install the old version of Crypto.com app. Sometime there might be some bug in the latest version.
So, for temporary install old version till next version came after fixing the bug. But this temporary fix only work for android users not iPhone users.
You can download old Crypto.com app version from here:
Fix 7: Check Compatibility Of Your Phone With Crypto.com App
If Crypto.com app not working in your phone, then first check compatibility of your phone with Crypto.com app.
If your phone is not compatible with Crypto.com app then use another phone, Crypto.com app will work and the issue with be resolved.
Fix 8: Restart Your Phone
If above solution not working then Sometime, there is an issue with your phone not Crypto.com app. So, Close the Crypto.com app and restart your phone.
After Restarting the phone, check Crypto.com App will work fine.
If “Crypto.com app not working” then uninstall and install the Crypto.com app or update to latest version if available. This will fix your issue and Crypto.com App will work fine.
Alternately, there are chances that there are some technical issues in Crypto.com App. So, in this case wait till the those technical issues resolved from Crypto.com App team.