Fix: App Not Working app

Are you facing issue in app, app not working for you?

Or app crashing or app not loading or login issue. 

Don’t worry you are not alone.

Lot of other people also face the same issue.

In this article, we will explain why app not working and how to fix it.

Why Is App Not Working?

If app not working, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the app.
  • Your device is not compatible with app
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • Your Wi-Fi or mobile data is not working properly

How To Fix “ App Not Working”?

Fix 1: Check For Stable Internet Connection

Try alternating between Wi-Fi and mobile data to see if app issue is related to your connection.

If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed.

Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 2: Try Closing And Reopening App 

Sometime, closing and again opening the app resolve app related issue. 

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So, To fix app related issue, first close the app and then try to open again.

It will fix your issue and app will work fine.

If still app not working then try out other fixes.

Fix 3: Clear App Cache

Most of time, when there is some issue with app, clearing the app cache will resolve the issue. 

So, To fix the app issue, clear app cache.

To clear the App cache,

For Android users, Go to settings >> Find App and click on that >> Tap on clear cache. App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall app.

Check app working or not after Clearing the app cache.

Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model. 

Fix 4: Delete And Reinstall App

To Fix app issue, first delete and then reinstall the app.

Sometime Uninstalling and Reinstalling the app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check app is working or not. 

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If still app not working then try other fixes.

Fix 5: Update App To Latest Version

To Fix app issue, update app with latest version because Sometime old version not work perfectly.

If your app version is outdated then it may not work properly. 

Also updating the app to latest version will fix all previous bug in the app which were known to support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 6: Check Compatibility Of Your Device With App

If app not working in your device, then first check compatibility of your device with app. 

If your device is not compatible with the app then use another device which is compatible with app, app will work fine and the issue will be resolved.

Fix 7: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not app.

So, Close the app and restart your device.

After Restarting the device, App will work fine.

Fix 8: Wait For Sometime Until Fix The Bug

If is not working then high chances that there are some bug or glitch in App or app server is down and team already know and is working to resolve the issue. 

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In this case, you can’t do anything so just wait till bug is resolved by team side or server is up.

Fix 9: Contact Support Team

After performing the above fixes, if app still not working then contact support team.

Explain your issue properly to support team.

After that follow the team instruction.

They will help you to fix your app related issue.

Also Read: What Does Do Not Disturb Do?


To Fix app issue, check for stable internet connection, clear cache and update app to latest version.

This will fix your issue and the App will work fine.

Alternately, there are chances that there is some bug or glitch in App.

So, in this case wait till the bug is resolved by team. 

After that also update the app to latest version if available and App will work fine.

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