Fix: CNA App Not Working


With the CNA app, you can get daily news updates from Singapore, Asia, and across the globe as well as breaking news notifications.

Are you facing issue in CNA app, CNA app not working for you? Or CNA app crashing or CNA app not loading or CNA login issue. Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why CNA app not working and how to fix it.

Why Is CNA App Not Working?

If CNA app not working, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the CNA app or CNA server is down.
  • Your device is not compatible with CNA app
  • You are using VPN on Your Phone
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “CNA App Not Working”?

Fix 1: Wait For Sometime Until CNA Fix The Bug

If CNA is not working then high chances that there are some bug or glitch in CNA App or CNA app server is down and CNA team already know and is working to resolve the issue. 

In this case, you can’t do anything so just wait till bug is resolved by CNA team side or CNA server is up.

Fix 2: Try Alternating Between Wi-Fi And Mobile Data

Try alternating between Wi-Fi and mobile data to see if CNA app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Clear CNA App Cache

Most of time, when there is some issue with CNA app, clearing the app cache will resolve the issue. 

So, To fix the CNA app issue, clear CNA app cache. To clear the CNA App cache,

For Android users, Go to settings >> Find CNA App and click on that >> Tap on clear cache. CNA App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find CNA App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall CNA app.

Check CNA app working or not after Clearing the cache.

Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model. 

Fix 4: Delete And Reinstall CNA App

To Fix CNA app issue, first delete and then reinstall the CNA app. Sometime Uninstalling and Reinstalling the CNA app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check CNA app is working or not. 

If still CNA app not working then try other fixes.

Fix 5: Update CNA App To Latest Version

To Fix CNA app issue, update CNA app with latest version because Sometime old version not work perfectly.

If your CNA app version is outdated then it may not work properly. 

Also updating the CNA app to latest version will fix all previous bug in the app which were known to CNA support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 6: Check Compatibility Of Your Phone With CNA App

If CNA app not working in your phone, then first check compatibility of your phone with CNA app. 

If your phone is not compatible with the CNA app then use another phone which is compatible with CNA app, CNA app will work fine and the issue will be resolved.

Fix 7: Disable VPN 

If you are using VPN in your phone and its enabled when you login into CNA app then CNA App might not work.

So, To Fix CNA App issue, first disable the VPN in your phone and then check CNA app will work.

Fix 8: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not CNA app. So, Close the CNA app and restart your device.

After Restarting the device, CNA App will work fine.

Also Read: What Does Do Not Disturb Do?


To Fix CNA app issue, check for stable internet connection, clear cache and update CNA app to latest version. This will fix your issue and the CNA App will work fine.

Alternately, there are chances that there is some bug or glitch in CNA App. So, in this case wait till the bug is resolved by CNA team. 

After that also update the CNA app to latest version if available and CNA App will work fine.