How To Fix Multimedia Messages Not Supported By Network

Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from mobile phones.

However, users sometimes encounter issues where their network does not seem to support MMS, or they are unable to send or receive MMS messages.

In this article, we will be discussing all the fixes that will help you to fix the issue of “Multimedia Messages Not Supported By Network” without any hassle.

How To Fix Multimedia Messages Not Supported By Network?

To fix “Multimedia Messages Not Supported By Network”, you can check your mobile plan, verify the network connection and reset network settings. Additionally, you can also check the MMS settings to fix the issue.

1. Check Your Mobile Plan

Before delving into technical solutions, ensure that your mobile plan includes MMS services. Some carriers require a specific plan or add-on for MMS capabilities. Contact your service provider to confirm if your current plan supports MMS.

2. Verify Network Connection

MMS requires a cellular data connection to send and receive messages. Ensure that your device’s mobile data is turned on and that you have a good network signal. If you’re in an area with poor cellular coverage, try moving to a location with better reception.

3. Reset Network Settings

Sometimes the problem could be due to incorrect network settings on your device. Resetting these settings can often resolve the issue:

• On Android: Swipe up from your Home screen and head to Settings > General management > Reset > Reset network settings > Reset.
• On iOS: Go to Settings > General > Reset > Reset Network Settings.

This action will reset all your network settings, including Wi-Fi passwords, VPN, and APN settings.

4. Check The MMS Settings

Ensure that MMS Messaging is enabled in your phone’s settings:

• On Android: Open Messages > Tap on the 3 dots > Settings > More Settings > Multimedia Messages > Verify group conversations is enabled.
• On iOS: Go to Settings > Messages and make sure that MMS Messaging is turned on.

5. Clear Cache And Data Of Messaging App (For Android)

Over time, cache files can get corrupted, which might cause issues with sending and receiving MMS:

• On Android: Go to Settings > Apps > All Apps > find your Messaging app > Storage > Clear Cache and Clear Data.

6. Update Carrier Settings

Carriers sometimes release updates that are designed to improve connectivity and performance:

• On Android: The process can vary, but generally, you can check for carrier settings updates in Settings > About phone > Update Center > System updates > Check for update.
• On iOS: Go to Settings > General > About and if there’s an update available, you’ll get a prompt to update your carrier settings.

7. Update Your Phone’s Software

Running an outdated version of your phone’s operating system can lead to various issues, including problems with MMS:

• On Android: Go to Settings > System > Advanced > System update.
• On iOS: Go to Settings > General > Software Update.

8. Remove And Reinsert Your SIM Card

Sometimes the SIM card may not be seated properly, or the connection may have been disrupted:

1. Power off your device.
2. Remove the SIM card.
3. Reinsert the SIM card.
4. Power on the device and try sending an MMS again.

9. Contact Your Carrier

If none of the above steps work, there may be a problem with your carrier’s network. Contact your carrier’s customer service for further assistance.

They may need to reset your MMS service on their end or there might be a network outage affecting MMS services.