Fix: ADP App Not Working

ADP Payroll

ADP Mobile Solutions are an integrated employee self-service solution that allows employees to access their company’s information at any time and from any location.

This application transforms the way businesses send payroll and other critical HR information to employees by allowing them to access it from their mobile devices 24*7.

Are you facing issue in ADP app, ADP app not working for you?

Don’t worry you are not alone.

Lot of other people also facing same issue.

In this article, we will explain why ADP app not working and how to fix it.

Why Is ADP App Not Working?

If ADP app not working, It can happen due to several reasons, such as:

  • There is some technical issue in ADP app or ADP server is down.
  • Your network connection is turned off
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “ADP App Not Working”?

Fix 1: Wait For Sometime Until ADP Technical Issue Resolved 

If ADP not working then high chances that there are some technical issue in ADP App or ADP app server is down and ADP team already know and is working to resolve the issue. 

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In this case, you can’t do anything so just wait till issue is resolved from ADP team side or ADP server is up.

Fix 2: Check For Stable Internet Connection

Make sure you have good internet speed or stable internet connection.

If your mobile data speed to wifi network is slow then you may experience issue in ADP App.

So, check your internet speed.

Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Clear ADP App Cache

Most of time, when there is some issue with app, clearing the app cache will resolve the issue. 

So, To fix ADP app issue, clear ADP app cache.

To clear the ADP App cache,

For Android users, Go to settings >> Find ADP App >> Tap on clear cache.

ADP App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Tap on iPhone Storage >> Find ADP App and click on that >> Tap on Offload App button >> Again Reinstall ADP app.

Check ADP app working or not after Clearing the cache.

Fix 4: Uninstall And Reinstall ADP App

To Fix ADP app issue, first uninstall and then reinstall the ADP app.

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Sometime Uninstalling and Reinstalling the ADP app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check ADP app is working or not. 

If still ADP app not working then try other fixes.

Fix 5: Update ADP App To Latest Version

To Fix ADP app issue, update ADP app with latest version because Sometime old version not work perfectly.

If your ADP app version is outdated then it may not work properly. 

Also updating the ADP app to latest version will fix all previous bug in the app which were known to ADP support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 6: Check Compatibility Of Your Phone With ADP App

If ADP app not working in your phone, then first check compatibility of your phone with ADP app. 

If your phone is not compatible with ADP app then use another phone, ADP app will work fine and the issue will be resolved.

Fix 7: Restart Your Phone

If above solution not working then Sometime, there is an issue with your phone not ADP app.

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So, Close the ADP app and restart your phone.

After Restarting the phone, check ADP App will work fine.

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To Fix ADP app not working issue, check for stable internet connection and Uninstall and install the ADP app.

This will fix your issue and ADP App will work fine.

Alternately, there are chances that there are some technical issues in ADP App.

So, in this case wait till the those technical issues resolved from ADP team.

After that also update ADP app to latest version if available.

After that ADP App will work fine.

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