Fix: App Store Account Disabled On IPhone

By Ashok Lathwal . June 4, 20227 Mins read

With the advent of time, Apple always adds new and enhanced features, which can be in the form of software and the addition of options or icons in an app.

One of the crucial software of Apple.Inc is App Store which is system software that permits users to download or buy certified apps. There are certain issues people commonly face regarding the App Store.

Let us understand, in brief, how the app store can limit the usage of Apple users, what its causes are, and learn about the methods we can opt for to fix this severe issue.

Apple users might have come across a message that states, ‘Your account has been disabled in App Store and iTunes’. This often vexes an individual or makes him or her worry.

If your Apple ID does not function or is disabled, you will not be able to download any apps or update them. Apple would not permit you to utilize Apple Pay for your purchases, and your major services, namely iCloud and Facetime, would stop working and even more.

Why App Store Account Disabled On IPhone?

The error message of ‘your account has been disabled in the App Store’ is mainly due to some serious issues but still can be fixed.

App Store Account Disabled On iPhone may be because of below one reason:

Reason 1: Too Many Attempts To Log In

When any user keeps on logging in with their Apple ID on more than one device for their work or other purposes, your iPhone might think

It’s an outsider who is trying to log in by attempting several times. For security and safety purposes, Apple would disable your account.

Reason 2: Payment Or Billing Issues

There might be an unpaid due amount that you have not cleared for a long time. This is a common reason for your account being disabled.

Additionally to it, if you have a disputed charge that is still unresolved, this would lead your account to be disabled temporarily(for 24hours) and would not

Allow you to download anything via the app.

Reason 3: Your IPhone Has Forgotten About You

When you do not sign in to your apple account for a long time, your device will forget about you, not as in your existence but as your access and usage.

As a consequence, your Apple account on iPhone would be locked out for the App Store as a security measure and safeguard against any ill or malicious events.

Reason 4: Entering Wrong Passcode For 3 Consecutive Times

In general, every iOS or Android device allows individuals to enter a passcode a maximum of three times(if you have entered the wrong passcode at first).

If a third person tries to access your device by trying on different passwords, the security settings are being breached, and Apple will disable your account.

Reason 5: Security Reasons

Apple might detect you as an outsider who is trying to break into your device by attempting many ways to get access to your device or as a scammer

Who has made a fake profile of yours and used it on multiple Apple devices, and this would ultimately lock your apple account.

Also Read: Fix: Apple Support Account Disabled

How To Fix “App Store Account Disabled On IPhone”?

There are a number of ways which would tell you how this problem can be resolved of your account is disabled on the iPhone. The fixes are as follows:

Fix 1: Software Needs To Be Updated

In case your iOS device is not updated to its latest version, you might get a message of ‘Your account has been disabled in the App store and iTunes’ as a result,

You would not be able to access your app store on your iPhone.

Here’s how you can update your software :

From your home page, look for settings and open settings.
After you have opened settings, pull down the options list to General and click on it.
Once done, select the second option, Software Update, and tap on the arrow “>.”
Subsequently, check for updates. If you have any updates, click on the option ‘Download and Install.’

Fix 2: Enable Restrictions Passcode

You need to make sure your restrictions passcode is enabled. For the consideration that you have turned off your in-app purchases, your account would be disabled for App Store

To enable restrictions in your iPhone :

Firstly open settings from your home screen and look for the Screen Time option
Secondly, you would find Screen Time above the General option. Tap on screen time.
Thirdly, you would be asked to verify like ‘this is my iphone’ click on continue.
Next, scroll down for a while and you would see the third last option “Use Screen Time Passcode”, click on it.
Now, you can set a screen time passcode.

If you want to check if the screen time passcode has been enabled, you can try resetting your settings and they would ask you your screen time passcode.

Fix 3: Payment Issues

There might be some due amount that you are yet to pay. Until it is settled, your account will stay temporarily disabled. You can check your payment issues on your hand device by :

Open Settings from your home screen on your iOS device
Next, when you open settings, you will be able to see the option, Tap on Simple Use with subheadings (Apple ID, iCloud, Media, and Purchases)
After that, you would be able to see a field with three options. Click on the third option, which is Payment and Shipping with PayPal “>.”
Once done, click on the arrow given with PayPal and verify your Face Id by scanning your face from the given page. Finally, you would be able to see your payment issues.

Fix 4: Set Your Time Settings

There might be a case where your time is not matched with the standard timing, which can cause a system issue or give an error while accessing your App Store.

Below are some of the points given that would help you to know how you can fix the time on your iPhone:

Firstly, look for settings on your home screen and then Open Settings
From Settings, scroll down for a while and click on the general option
Subsequently, given below the page, select the Date and Time option. Next, turn off the default timing and set it again.
In case it is not the accurate timing, change it as per your standard time and manually set the accurate time and date. Now you can visit the iTunes store and check if it’s working.

Fix 5: Reset Passcode Via Browser

You can change your Apple passcode by using any web browser available on your iPhone.

Given below are a few points that would guide you to reset your passcode via a web browser :

From your home screen, open any browser it can Chrome, Safari, etc. Simply opt for Safari since it’s handier
On the search engine, type in the search box ‘apple ID passcode reset.’
Later on, click on the most relevant link appearing on the page, and after you have entered the link, scroll down for a while and Click on the link to change the passcode.
Reset the password of your desired choice.

Fix 6: Sign Out And Sign In

You must be thinking about where you have to sign in or sign out. You can either Sign in or Sign out from your Apple Store if the error message continues to show up on your display screen.

The points given below will clear your doubt :

Open your iPhone and look for settings, open settings from your home screen and select the Apple ID icon.
From Apple ID, click on the option Media and Purchases given below. Next, click on the option Sign Out a text message will appear asking if you are sure. Click on Sign out.
After signing out, press both the buttons present on the left and right sides and restart your iPhone.
Next, launch the app store and click on the Apple Id icon and sign in again with your Apple ID.

Fix 7: Change Your Password Via The Link

An easy and modest way to go about fixing this issue is simply to change your password, which would permit you to unlock your account with a new Apple ID.

Given below are a few of the points, they are:

https://iforgot.apple.com/ open this given link and fill in your current Apple ID within the first field box and tap Continue.

Secondly, enter the phone number step, which is linked to your Apple ID, and then click on Continue.
After you have clicked on continue, you will receive a notification. Click on the notification and go to Settings.
From Settings, change the password from Apple ID by Clicking on the Apple ID option and then Select Password and Security.
Next, click on Change Password and enter your Six digits’ new passcode, and finally, tap on change.

Fix 8: Get In Touch With Apple Support

Suppose the error message persists to exist even after trying the above eight fixes. Lastly, you can get in touch with apple support.

Quite many individuals avoid contacting Apple support. However, this is the only means which can solve your problem.

Follow the points to contact Apple Support:

From your home screen, look for any browser of your choice and open it.
Next, launch the browser and type on the search box, apple support, and select the very first link that is https://support.apple.com/en-in
You would be able to see six iOS device logos, select the device you are using, click on the iPhone and then scroll down to a point where you can see the heading with ”Tell us how we can help”.
Subsequently, click on “get support”. You can contact them in two ways, either by chatting with them or calling them from the given numbers.

Note: you would be able to call between 06:00 am in the morning till 15:00 pm in the evening, excluding Saturday and Sunday.

Also Read:

Conclusion

Your problem would most probably be resolved after you either follow one of the above fixes successfully or by directly contacting Apple Support.

There are a large number of people who come across this issue.

There was a time when people panicked and kept on worrying about what is the cause of this error message and how they can fix this problem.

The Digital era has made everything handy, do not worry. There are many people in the same boat. Apple support is always the final and last option, and it would surely solve your problem.

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