Fix: Ring App Keeps Crashing

Ring App

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Are you facing issue in Ring app, Ring app not working for you? Or Ring app crashing.

Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why Ring app keeps crashing and how to fix it.

Why Is Ring App Keeps Crashing?

If Ring app keeps crashing, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the Ring app.
  • Your device is not compatible with Ring app
  • You are using VPN on Your Phone
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • Your Wi-Fi or mobile data is not working properly

How To Fix “Ring App Keeps Crashing”?

Fix 1: Wait For Sometime Until Ring Fix The Bug

If Ring keeps crashing then high chances that there are some bug or glitch in Ring App or Ring app server is down and Ring team already know and is working to resolve the issue. 

In this case, you can’t do anything so just wait till bug is resolved by Ring team side or Ring server is up.

Fix 2: Check For Stable Internet Connection

Try alternating between Wi-Fi and mobile data to see if Ring app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: First Close Ring App And Try To Open Ring App Again

Sometime, closing and again opening the app resolve Ring app related issue. 

Sp, To fix Ring app crashing issue, first close the app and then try to open again. It will fix your issue and Ring app will work fine.

If still Ring app not working then try out other fixes.

Fix 4: Clear Ring App Cache

Most of time, when there is some issue with Ring app, clearing the app cache will resolve the issue. 

So, To fix the Ring app crashing issue, clear Ring app cache. To clear the Ring App cache,

For Android users, Go to settings >> Find Ring App and click on that >> Tap on clear cache. Ring App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Ring App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall Ring app.

Check Ring app crashing or not after Clearing the cache.

Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model. 

Fix 5: Delete And Reinstall Ring App

To Fix Ring app crashing issue, first delete and then reinstall the Ring app. Sometime Uninstalling and Reinstalling the Ring app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check Ring app crashing or not. 

If still Ring app keeps crashing then try other fixes.

Fix 6: Update Ring App To Latest Version

To Fix Ring app crashing issue, update Ring app with latest version because Sometime old version not work perfectly.

If your Ring app version is outdated then it may not work properly. 

Also updating the Ring app to latest version will fix all previous bug in the app which were known to Ring support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 7: Check Compatibility Of Your Phone With Ring App

If Ring app keeps crashing in your phone, then first check compatibility of your phone with Ring app. 

If your phone is not compatible with the Ring app then use another phone which is compatible with Ring app, Ring app will work fine and the issue will be resolved.

Fix 8: Disable VPN 

If you are using VPN in your phone and its enabled when you login into Ring app then Ring App might not work.

So, To Fix Ring App crashing issue, first disable the VPN in your phone and then check Ring app will work.

Fix 9: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not Ring app. So, Close the Ring app and restart your device.

After Restarting the device, Ring App will work fine.

Fix 10: Contact Ring Support Team

After performing the above fixes, if Ring app still not working then contact Ring support team.

Explain your issue properly to Ring support team. After that follow the Ring team instruction.

They will help you to fix your Ring app related issue.

Also Read: What Does Do Not Disturb Do?

Conclusion

To Fix Ring app crashing issue, check for stable internet connection, clear cache and update Ring app to latest version. This will fix your issue and the Ring App will work fine.

Alternately, there are chances that there is some bug or glitch in Ring App. So, in this case wait till the bug is resolved by Ring team. 

After that also update the Ring app to latest version if available and Ring App will work fine.