How To Fix Peloton Stuck On Downloading Update

Is your Peloton stuck on Downloading Update?

Peloton is a popular brand of fitness equipment that has grown in popularity over the past few years.

One of the features that distinguish Peloton from other fitness equipment is the possibility to receive software updates that provide new features and enhance the overall user experience.

However, some Peloton owners have reported issues with updates getting stuck during the downloading process.

In this article, we’ll discuss why Peloton may get stuck on downloading an update and how to fix it.

Why Is Peloton Stuck On Downloading Update

peloton stuck on downloading update

There are several reasons why Peloton may get stuck on downloading an update. The reason is as follows.

1. Check Your Internet Connectivity

Make sure you have a stable and strong internet connection as a weak connection could cause difficulties in loading your Peloton profile. As Peloton required a minimum speed of 10-15 Mbps.

2. The Firmware Is Not Updated

 If your Peloton’s firmware is outdated, it may prevent the update from downloading correctly.

3. Check Your Wi-Fi Connection

Make sure your Peloton is connected to a stable Wi-Fi network with a strong signal. If your Wi-Fi is not stable or if the signal is weak, this can cause the update to download slowly or get stuck.

4. Server Issues

Another possible cause of Peloton not loading your profile is server issues. Peloton servers may experience downtime or technical difficulties, which can prevent users from accessing their profiles.

How To Fix Peloton Stuck On Downloading Update

1. Check Your Internet Connectivity

The first step to fixing the issue is to check your internet connection. Make sure your device is connected to a stable and strong Wi-Fi or cellular network.

You can use online speed test tools such as Speedtest.net or Fast.com to check the speed of your internet connection. A stable internet connection should have a consistent and reliable speed.

2. Update Your Peloton Firmware

You can check for firmware updates in the Peloton settings and update it if needed.

To update the firmware on your Peloton bike or tread, follow these steps

  • Ensure that your Peloton bike or tread is connected to the internet.
  • From the home screen, tap on the three dots in the upper right-hand corner of the screen.
  • Select “Settings” from the drop-down menu.
  • Scroll down and select “About Tablet” (for bikes) or “About Tread” (for treads).
  • Under the “System Updates” section, select “Check for Updates.”
  • If an update is available, select “Download” to start the download process.
  • Once the download is complete, select “Install” to install the update.
  • Your Peloton bike or tread will automatically restart once the update is installed.

3. Make Sure The WIFI Connection Is Stable

A stable Wi-Fi connection is essential for streaming Peloton classes and accessing features such as leaderboards and metrics.

To check your Peloton bike or tread Wi-Fi connection, follow these steps:

  • From the home screen, tap on the three dots in the upper right-hand corner of the screen.
  • Select “Settings” from the drop-down menu.
  • Scroll down and select “Wi-Fi.”
  • The screen will display the name of the Wi-Fi network your Peloton device is currently connected to. If your device is not connected to a Wi-Fi network, it will display “Not Connected.”
  • If your device is connected to a Wi-Fi network, but you are experiencing issues, you can select the network name and then select “Forget Network” to disconnect from it.
  • To reconnect to the Wi-Fi network, select the network name from the list of available networks, enter the password if necessary, and then select “Connect.”
  • If you are unable to connect to a Wi-Fi network, you may need to move your Peloton bike or tread closer to the router, reset your router, or contact your internet service provider for assistance.

4. Peloton Server May Be Down

It is possible that the Peloton servers are down or under maintenance.

Here’s how to check the Peloton server status:

https://www.websiteplanet.com/webtools/down-or-not/

5. Contact Peloton Support

If none of the above steps work, you can contact Peloton support for further assistance. They may be able to identify the issue with your account or device and provide additional troubleshooting steps.

To contact Peloton support, use the link given below:

https://commercial.onepeloton.com/support