Are you seeing OC 21 error in Owlet?
As a parent, the health and safety of your baby are of utmost importance.
The Owlet Smart Sock is designed to monitor your baby’s heart rate and oxygen levels while they sleep, providing you with peace of mind and ensuring that you can respond quickly to any concerns.
However, if you’re seeing the “OC 21” error code, it can be unsettling. Fortunately, this error code is easy to address.
In this article, we will discuss what is Owlet Error Code OC 21, why this occurred and how to fix it.
What Is Owlet Error Code OC 21
The Owlet Error Code OC 21 is an error that can occur during the setup process of the your camera.
It specifically occurs in cam 2 and can happen due to various reasons, including weak Wi-Fi signals, interference from other electronic devices, or the Smart Sock being too far away from the setup.
The error OC 21, OC 22, OC 23, OC 24, OC 25, all are having same reasons for occurrence and fixes.
When you see the “OC 21” error code, it means that the Smart Sock has lost connectivity with the setup and is unable to monitor your baby’s heart rate and oxygen levels properly. However, you can quickly resolve this error code by following a few simple steps.
How To Fix Owlet Error Code OC 21
To resolve Owlet Error Code OC 21, Owlet recommends bringing the Smart Sock closer to the setup, ensuring that the Wi-Fi signals are strong, and minimizing interference from other devices.
In case of error code 21, 22, 23, 24, and 25 Simply follow the procedure provided below.
If you are experiencing the Owlet error code “OC 21” on your Smart Sock, there are a few simple steps you can take to address the issue and ensure proper monitoring of your baby’s vital signs.
1. Move The Sock Closer To The Set Up
If the Owlet Smart Sock is too far from the setup, it may lose connectivity and display the “OC 21” error code. To fix this, move the sock closer to the setup until it reconnects. Once the sock is close enough to the setup, it should be able to connect and display your baby’s vital signs on the Owlet app.
2. Remove Any Obstacles Between The Sock And The Setup
If walls or furniture are blocking the signal between the Owlet Smart Sock and the set up, this can cause connectivity issues and result in the “OC 21” error code. To address this, ensure there are no obstacles between the two devices.
The sock should be placed in a location that allows it to maintain a clear and unobstructed connection with the setup.
3. Check The Sock Placement
If the Owlet Smart Sock is not fitted properly on your baby’s foot, it may lead to connectivity issues and trigger the “OC 21” error code. It’s important to ensure that the sock fits snugly but is not too tight.
Following the instructions provided with the Smart Sock, place it on your baby’s foot correctly to ensure accurate readings. By ensuring a proper fit, you can avoid connectivity problems and ensure the Smart Sock works correctly to monitor your baby’s well-being.
4. Ensure Both The Sock And Setup Are Turned On
Your Owlet Smart Sock may display the “OC 21” error code if there are connectivity issues brought on by turning off the Smart Sock and system.
To guarantee seamless connectivity, verify that both devices are switched on and connected to Wi-Fi. You can check these settings in the Owlet app by examining the power source and Wi-Fi connection status.
Ensuring that both devices are correctly powered and connected to Wi-Fi can help you prevent connectivity issues and maintain accurate monitoring of your baby’s well-being.
5. Contact Owlet Customer Support
If you have tried all the steps above and the error code persists, it may be time to contact Owlet customer support. They can provide additional troubleshooting steps or offer a replacement device if needed.
Owlet customer support is available 24/7 via phone, email, or live chat to assist with any issues you may be experiencing with your Owlet Smart Sock.
Reach out to Customer Support. Submit your queries to customer support and get more solutions.
