Instagram is a popular social media app that has created quite a buzz in the world of the internet. There are almost or more than one billion active users of Instagram currently.
Are you facing issue in Instagram app, Instagram not loading videos for you?. Don’t worry you are not alone. Lot of other people also facing same issue.
In this article, we will explain why Instagram not loading videos and how to fix it.
Why Is Instagram Not Loading Videos?
If Instagram is not loading videos, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the Instagram app or Instagram server is down.
- You have enabled less mobile data mode on Instagram because of this Instagram may take longer to load videos.
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- You haven’t cleared the app cache
- Your Wi-Fi or mobile data is not working properly
How To Fix “Instagram Not Loading Videos”?
Fix 1: Disable Less Mobile Data Mode On Instagram
If you have enabled less mobile data mode on Instagram then Instagram can take longer to load videos.
So, To Fix Instagram not loading videos issue, Disable the low data mode on Instagram and Instagram videos will load faster.
Steps to disable load data mode on Instagram:
Step 1: Open Instagram app in your phone.
Step 2: Go to your Instagram profile by tapping on profile icon which is located on bottom right corner.
Step 3: Tap on the hamburger menu(3 horizontal line) at the top.
Step 4: Now, Tap on Settings.
Step 5: Tap on Account.
Step 6: Scroll down, Click on Data Usages.
Step 7: Now Toggle OFF “Use less mobile data” if you have Toggled ON.
Fix 2: Wait For 12 To 48 Hours
If Instagram is not loading videos then high chances that there are some bug or glitch in Instagram App or Instagram app server is down and Instagram team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till bug is resolved from Instagram team side or Instagram server is up.
Fix 3: Try Alternating Between Wi-Fi And Mobile Data
Try alternating between Wi-Fi and mobile data because it may possible that you don’t have stable or good internet connection that why videos not loading.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 4: Log Out And Login Into Instagram App
To Fix Instagram not loading videos issue, first logout from the app and then again login into the app. This Will fix the issue and Instagram App will work fine.
If still Instagram is not loading videos then try out other fixes.
Fix 5: Clear Instagram App Cache
Most of time, when there is some issue with Instagram app, clearing the app cache will resolve the issue.
So, To fix Instagram not loading videos issue, clear Instagram app cache. To clear the Instagram App cache,
For Android users, Go to settings >> Find Instagram App and click on that >> Tap on clear cache. Instagram App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Instagram App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Instagram app.
Check Instagram loading videos or not after Clearing the cache.
Fix 6: Delete And Reinstall Instagram App
To Fix Instagram not loading videos issue, first delete and then reinstall the Instagram app. Sometime Uninstalling and Reinstalling the Instagram app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Instagram app is working or not.
If still Instagram not loading videos then try other fixes.
Fix 7: Update Instagram App To Latest Version
To Fix Instagram not loading videos issue, update Instagram app with latest version because Sometime old version not work perfectly.
If your Instagram app version is outdated then it may not work properly.
Also updating the Instagram app to latest version will fix all previous bug in the app which were known to Instagram support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 8: Check Compatibility Of Your Phone With Instagram App
If Instagram is not loading videos in your phone, then first check compatibility of your phone with Instagram app.
If your phone is not compatible with the Instagram app then use another phone which is compatible with Instagram app, Instagram app will work fine and Instagram is not loading videos issue will be resolved.
Fix 9: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Instagram app. So, Close the Instagram app and restart your device.
After Restarting the device, Instagram will load videos.
Fix 10: Contact Instagram Support Team
If nothing works and If you think Instagram not loading videos issue with only you and your friends or other Instagram user having no such issue then you can contact Instagram Support team.
Steps to contact Instagram Support team:
Step 1: Open Instagram App
Step 2: Tap on your Profile Icon to go to your profile
Step 3: Tap in the top right corner at 3 horizontal line
Step 4: Tap on Settings
Step 5: Scroll down and click on help
Step 6: Tap on Report a Problem
Step 7: Now, follow instruction on screen and explain your problem “Instagram not loading videos“. Write your issue in detail.
Step 8: Click on Send Report
Wait for some time or it can also take longer time. Your issue will be resolved.
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To Fix Instagram not loading videos issue, check for stable internet connection, Disable less mobile data mode, delete and Reinstall the Instagram app. This will fix your issue and the Instagram videos will start loading.
Alternately, there are chances that there is some bug or glitch in Instagram App. So, in this case wait till the bug is resolved by Instagram team.
After that also update the Instagram app to latest version if available and Instagram App will work fine.