Are you seeing the error code RV9547 and the error message, “Order Not Submitted“, whenever you are trying to order from Kroger?
The error message says “Order not submitted, Please contact the customer service centre at 1-866-544-8062 for help, Error Code: RV9547“.
If that is the case then you are not the only one as many users are also facing this issue.
Kroger is a great place to shop for your necessities however there can also be issues while trying to operate it.
In this article, we will be discussing what causes the error RV9547 in Kroger and how you can fix it.
What Causes Error Code RV9547 In Kroger?
When you see the error message, “Order Not Submitted“ while using Kroger it generally means that you are unable to place your order at that moment.
It can be a server issue as well as a bug in the Kroger System.
We have listed some of the reasons for your convenience.
- There is a bug or a glitch in the Kroger system.
- The server is having outage issues.
- The app you are using is outdated.
- Internet Connection Issues
How To Fix Error Code RV9547 In Kroger?
You can contact the number given in the error message, “Order Not Submitted“, and ask them to solve the issue but if the number is not working then here are some fixes that you can try.
1. Check The Server Status Of Kroger
The first thing that you should be checking is the server status of Kroger.
If the server is down then there is nothing that you can do except wait till it comes back online and then try to operate your Kroger App.
The server could be going through maintenance or an outage so be patient and wait for the technical team to fix it.
2. Check Your Internet Connection
Make sure to check your internet connection thoroughly.
If your internet connection is unstable or not fast then also you can see the error code in Kroger.
In that case, you will have to contact the local service provider to fix the issue.
3. Turn OFF VPN
If you enabled the VPN in your device then first disable the VPN and try to order again. It will work.
4. Update Kroger App
Make sure to check ether you are using the outdated version of the Kroger app.
Similar to other online apps Kroger also keeps updating its software frequently.
If you are having issues and cursing the error code RV9547 while trying to place your order then check whether you have missed any updates.
You can check it by going to the Play Store or the App Store.
If you find any update there then just update your Kroger app and you should be able to solve the error.
5. Uninstall And Reinstall Kroger
As an alternative solution, you can uninstall and then reinstall the Kroger app from your device.
If there has been any bug in the Kroger system that could be solved from your end then doing this would solve the error code RV9547.
6. Contact Kroger Customer Service
If you find that none of the solutions is working then you will have to contact Kroger Customer Service. You can talk to them and convey your issue to them and they will be able to guide you to a solution.
