Capture the world from above. DJI GO 4.0 has been optimized for all of DJI’s latest products. These include the Phantom 4,Mavic Pro, Phantom 4 Pro, and Inspire 2.
It provides near real-time image transmission and camera settings adjustment, as well as editing and sharing of aerial imagery.
Are you facing issue in DJI GO4 app, DJI GO4 app crashing for you? Don’t worry you are not alone. Lot of other people also facing same issue.
In this article, we will explain why DJI GO4 app is crashing and how to fix it.
Why Is DJI GO4 App Crashing?
If DJI GO4 app crashing, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the DJI GO4 app or DJI GO4 server is down.
- You are using VPN on Your Phone
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- You haven’t cleared the app cache
- Your Wi-Fi or mobile data is crashing properly
How To Fix “DJI GO4 App Crashing”?
Fix 1: Wait For Sometime Until DJI GO4 Fix The Bug
If DJI GO4 is crashing then high chances that there are some bug or glitch in DJI GO4 App or DJI GO4 app server is down and DJI GO4 team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till bug is resolved from DJI GO4 team side or DJI GO4 server is up.
Fix 2: Try Alternating Between Wi-Fi And Mobile Data
Try alternating between Wi-Fi and mobile data to see if DJI GO4 app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 3: Log Out And Login Into DJI GO4 App
To Fix DJI GO4 App issue, first logout from the app and then again login into the app. This Will fix the issue and DJI GO4 App will work fine.
If still DJI GO4 app is crashing then try out other fixes.
Fix 4: Clear DJI GO4 App Cache
Most of time, when there is some issue with DJI GO4 app, clearing the app cache will resolve the issue.
So, To fix DJI GO4 app issue, clear DJI GO4 app cache. To clear the DJI GO4 App cache,
For Android users, Go to settings >> Find DJI GO4 App and click on that >> Tap on clear cache. DJI GO4 App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find DJI GO4 App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall DJI GO4 app.
Check DJI GO4 app is crashing or not after Clearing the cache.
Fix 5: Delete And Reinstall DJI GO4 App
To Fix DJI GO4 app issue, first delete and then reinstall the DJI GO4 app. Sometime Uninstalling and Reinstalling the DJI GO4 app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check DJI GO4 app is working or not.
If still DJI GO4 app is crashing then try other fixes.
Fix 6: Update DJI GO4 App To Latest Version
To Fix DJI GO4 app issue, update DJI GO4 app with latest version because Sometime old version not work perfectly.
If your DJI GO4 app version is outdated then it may not work properly.
Also updating the DJI GO4 app to latest version will fix all previous bug in the app which were known to DJI GO4 support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 7: Check Compatibility Of Your Phone With DJI GO4 App
If DJI GO4 app crashing in your phone, then first check compatibility of your phone with DJI GO4 app.
If your phone is not compatible with DJI GO4 app then use another phone, DJI GO4 app will work fine and the issue will be resolved.
Fix 8: Disable VPN
If you are using VPN in your phone and its enabled when you login into DJI GO4 app then DJI GO4 App might not work.
So, To Fix DJI GO4 App issue, first disable the VPN in your phone and then check DJI GO4 app will work.
Fix 9: Restart Your Device
If above solution crashing then sometimes, there is an issue with your device not DJI GO4 app. So, Close the DJI GO4 app and restart your device.
After Restarting the device, DJI GO4 App will work fine.
Also Read: What Does Do Not Disturb Do?
Conclusion
To Fix DJI GO4 app crashing issue, check for stable internet connection, delete and Reinstall the DJI GO4 app. This will fix your issue and DJI GO4 App will work fine.
Alternately, there are chances that there is some bug or glitch in DJI GO4 App. So, in this case wait till the bug resolved by DJI GO4 team.
After that also update DJI GO4 app to latest version if available and DJI GO4 App will work fine.