Looking to enjoy your favourite shows on BBC iPlayer, but suddenly you are faced with Error Code 201 where the message shows, “Unable to load (-201)“?
If that’s the case then no need to worry as many users have faced the same issue and have successfully solved it.
In this article, we will be going through the reasons why you might be facing the error code 201 in your BBC iPlayer and how you can solve it.
What Are The Causes Of BBC IPlayer Error Code 201?
When you are seeing the error code 201 in your BBC iPlayer then you will not be able to play it on your device.
This error can occur for various reasons, such as technical glitches or licensing restrictions.
We have listed the major reasons that could be why you are seeing the error code 201.
- There could be a bug in the system of BBC iPlayer.
- There is an issue with license restrictions.
- The internet connection can be poor.
- The browser could have accumulated too much cache.
- Your BBC iPlayer is not updated to the latest version.
How To Fix BBC IPlayer Error Code 201?
If you’re encountering BBC iPlayer error code 201, there are several ways to fix the issue. Some possible solutions are:
1. Refresh The Page
Sometimes, the error code 201 can be caused by a temporary glitch.
In such cases, simply refreshing the page or restarting the iPlayer app may resolve the issue.
It can be done easily with just one click.
2. Check The Internet Connection
A weak or unstable internet connection can also cause error code 201.
Check your internet connection and make sure it is stable and strong enough to stream videos.
Go to the settings and check for available networks.
Always try to connect with the network that is giving you the appropriate speed.
3. Clear Browser Cache
Clearing your browser cache and cookies can also help resolve the error. To do that follow the steps below.
- Open Chrome.
- Go to the three dots at the top right corner.
- Select More Tools.
- Choose Clear browsing data.
- Check all the boxes and click on Clear data.
4. Use A Different Browser
Sometimes, the error can be caused by the browser you are using as it can be incompatible with the app.
Try using a different browser to see if the error persists.
5. Update The IPlayer App
If the iPlayer app is outdated, it may not work correctly which leads to the error code 201.
Check for updates and install the latest version of the app.
Open the app store on your device.
The app store may be called “App Store” (on iOS devices) or “Google Play Store” (on Android devices).
Then search for “BBC iPlayer” in the search bar of the app store.
If an update is available for the iPlayer app, you should see an “Update” button next to the app.
Click on this button and wait for the app to download and install the update.
The time required for this process will depend on the speed of your internet connection and the size of the update.
Once the update is complete, you can open the iPlayer app and start using the latest version of it.
6. Contact BBC IPlayer Support
If none of the above solutions are working, contact the BBC iPlayer support team for further assistance.