While most banks require specific criteria and numerous documents before closing a bank account, Paytm Payments Bank allows account closures in just a few steps without documentation.
Paytm Payments Bank accounts can be closed by following the steps below. You can close your Savings account with Paytm Payments Bank online in an effortless, fast, and digital manner.
In addition, you will still be able to access your Paytm wallet if your savings account is closed. Although the account with Paytm has been closed, you can still use Paytm for everyday transactions.
Steps for closing Paytm Bank Account
Step 1: On your mobile device, launch the Paytm App.
Step 2: Click on the Bank section in the menu bar at the bottom of the app.
Step 3: Input your four-digit PIN, which you set for access to the banking section.
Step 4: After you have logged into the bank section, click the Paytm menu link.
Step 5: Click on the 24×7 Help option.
Step 6: Click on the “Saving Account” option.
Step 7: Select the “Issue with my Savings Account” option on this new page.
Step 8: Click on “I want to close my Savings Account” on the new screen.
Step 9: Paytm Saving Account information is displayed on the new screen. Click on the Confirm button.
Step 10: On the next screen, you’ll find your Ticket Number for future reference.
Step 11: In a few hours, an executive from Paytm Bank will call you to confirm account closure.
Step 12: Tell them you want to close your savings account but not your Paytm wallet or Paytm Postpaid account.
Step 13: Paytm will close your account within 4 hours of confirmation.
You can close your Paytm Payments Bank savings account online in an instant, easy, quick, and digital way. Furthermore, you will not lose access to your Paytm Wallet if you close your savings account. Paytm Wallet can be used for everyday transactions even when your savings account with Paytm has been completed.
Things to keep in mind before closing a Paytm Bank Account
- You should cancel your automated payment instructions.
- Upon closing your account, the phone number associated with your account becomes inactive, and your account’s login ID and password are no longer valid. With these tokens, you will not be able to log in to Paytm anymore.
- Transfer the existing balance to another bank account, or you may provide a photo of the cancelled cheque to transfer the balance.
Frequently Asked Questions
How long does it take to delete the Paytm account?
You can delete your Paytm account by calling Paytm at 0120-3888-388. Your Paytm account will be deleted within two days after they submit your request over the phone. You will also receive a confirmation email.
Select ‘Change’ in the Bank Details section under the main Settings menu, and follow the on-screen instructions. It is almost always possible to change your bank account almost immediately.
What are the services offered by Paytm Payments Bank?
Paytm Payments Bank offers savings and current accounts with a debit card and the ability to make fast, easy payments. In addition, Paytm customers will soon access a range of financial services from our partner banks, such as insurance, loans, mutual funds.
Can I move my money to any other Bank from Paytm Payments Bank Wallet?
Paytm Payment Bank Wallet allows you to send money to any bank account.
What is the process of deactivating a Paytm debit card?
You can access Paytm Bank by clicking on the ‘Bank’ icon on your screen. Then, click on ‘Digital Debit Card.’ Then, go to ‘Block Card’ and click on it.