Are you getting “Something Went Wrong” error on HSBC App?
Manage your money on the move and around the clock with this secure Personal Banking app from HSBC
The error message says “Something Went Wrong, Please try again later“.
In this article, we will explain why HSBC app not working and how to fix it.
What Causes “Something Went Wrong” On HSBC App
If HSBC app not working, It can happen due to several reasons, such as:
- Your internet connection is weak or not even working.
- There is some technical issue in HSBC app or HSBC server is down.
- You are using VPN on Your Phone
- You haven’t updated the app in a long while
How To Fix “Something Went Wrong” On HSBC App
To Fix HSBC something went wrong issue, check for stable internet connection, delete and Reinstall the HSBC app. This will fix your issue and HSBC App will work fine.
Alternately, there are chances that there are some technical issues in HSBC App. So, in this case wait till the those technical issues resolved by HSBC team.
After that also update HSBC app to latest version if available and HSBC App will work fine.
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
Try alternating between Wi-Fi and mobile data to see if the issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Wait For Sometime Until HSBC Technical Issue Resolved
If HSBC not working then high chances that there are some technical issue in HSBC App or HSBC app server is down and HSBC team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till issue is resolved from HSBC team side or HSBC server is up.
Fix 3: Log Out And Login Into HSBC App
First logout from the app and then again login into the app. This Will fix the issue and HSBC App will work fine.
If still HSBC app not working then try out other fixes.
Fix 4: Clear HSBC App Cache
Most of time, when there is some issue with HSBC app, clearing the app cache will resolve the issue.
For Android users, Go to settings >> Find HSBC App and click on that >> Tap on clear cache. HSBC App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find HSBC App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall HSBC app.
Check HSBC app working or not after Clearing the cache.
Fix 5: Update HSBC App To Latest Version
Update HSBC app with latest version because Sometime old version not work perfectly.
If your HSBC app version is outdated then it may not work properly.
Also updating the HSBC app to latest version will fix all previous bug in the app which were known to HSBC support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 6: Disable VPN
If you are using VPN in your phone and its enabled when you login into HSBC app then HSBC App might not work.
So, first disable the VPN in your phone and then check HSBC app will work.