Xfinity Stream Not Showing All Channels? Reasons & Troubleshooting Steps

Are you having trouble accessing all of your channels on Xfinity Stream?

Don’t worry, you’re not alone. Many Xfinity Stream users have reported issues with not being able to see all of channels on the platform.

When you are unable to access your Xfinity channels then that means there is some sort of issue which is preventing you from accessing those channels.

In this guide today we will be showing you how you can access your channels in Xfinity stream when they are not showing up.

Why Is Xfinity Stream Not Showing All Channels?

Below are the reasons why Xfinity stream not showing all channels:

  • It might be that the internet connection in your area is not stable or fast which can make the app stop function properly.
  • The account may also be having issues which is a reason why you may not be able to see the channels that are there in your account.
  • The channels that you want to see are not subscribed and that is why you can not see them in your channel lists.
  • There is a problem that is happening with the channel itself as Xfinity is an online service and thus its servers can malfunction at times.
  • The application may be having some kind of bug or glitch due to which the application is not able to run properly and can not show you the channels that you have in the app.

How To Fix Xfinity Stream Not Showing All Channels?

To fix Xfinity steam not showing all the channels you can restart the device, log out and then again log in to your account or you can do channel scan.

You can also check your internet connection to make sure that it is working properly.

Below are the solutions given in detail so that you can easily solve the issue.

Fix 1: Do A Channel Scan 

If there is an issue from the Xfinity server itself due to which you are unable to see the channels then you carry out Channel scan. By following the steps below you will be able to do the Channel scan by yourself on your device.

Step 1: First you will need to make sure that your Xfinity is turned ON.

Step 2: Next you have to press the MENU in your remote.

Step 3: Now navigate to the Channel Scan and then you will need to press on it.

Step 4: The channel scan can have different names for different models for example, Tune, Rescan and Auto tune. 

Step 5: Now you will have to scan and then wait for the scan to complete which might tackle a few minutes.

Step 6: Now you can go and check out for the new channels in your app.

Fix 2: Check Have You Subscribed To Those Channel Or Not

In the Xfinity steaming service you will need to subscribe to a channel for you to be able to see it in your channel list.

However, if you have not subscribed to a channel then it can not show up in your channel list.

First you will need to subscribe to the channels that you want to watch and then they will automatically show up in your channel list and you will not have to go through any other procedure to make sure that you get to see your channels.

Fix 3: Restart All The Devices

You can also restart the devices or reboot the application so that it will delete the bugs and the glitches if the application is having any and thus will help you to see all the channels in your application when you start it again.

If you are using it in your windows device then you can restart the computer from the “Start” menu and if you are using the app in your phone then you can restart your phone.

Fix 4: Log Out And Then Again Login Into Your Xfinity Account

Another solution to your problem can be to log out of the account and then again log in after some time.

As the streaming service is a cloud based software sometimes it can acquire some corrupted files in your account which will not let the system run properly.

When you are logging out and then again logging in these files will get deleted from your account which will make your app run smoothly and let you see all the channels in your account.

Fix 5: Check Your Internet Connection

Xfinity apps also need a very steady and stable internet for it to function properly and that is why you will have to keep a steady connection so that it can function as it should be.

If you check and understand that your internet connection is not stable then you will have to contact your local service provider to resolve the issue.

As soon as the issue is resolved your channels should show up in your applications as they did before.