Have you ever suffered from a payment glitch or network error on the most popular digital payment apps? Sometimes because of network issues or server problems the users face payment issues where their payments get stuck in between.
If you are suffering from such a situation at this moment or are curious about what to do in such a situation then you have reached the right place at the right time.
Today in this piece of article we will enlighten you on the correct and fast process of taking refunds from GooglePay in such a situation.
Indeed GooglePay is the safest and secure digital payment platform however many customers are facing server issues on GooglePay as well.
While making a payment we take all preventive and precautionary measures before tapping the option of “Pay”. But still suffer the problem of being stuck with payments many times.
In such a panic situation where your money has been debited from your bank account but hasn’t been received by the receiver, you need to take some quick actions to avoid loss of money.
Majority of the time in the situation of stuck payment the user does not even have to apply for a refund. The refund is automatically made within 48 hours by the expert staff of GooglePay. Therefore, the first step is to wait for at least 48 hours since the transaction.
Step by Step process for applying for a refund from Google Pay:
- Step 1: Now once the 48 hours have been passed and you still have not received the payment then the first thing you need to do is initiate the process by tapping on the GogglePay app in your Android phone or IOS.
- Step 2: Open the homepage on the GooglePay app click on the transaction history.
- Step 3: In the transaction history click on the failed transaction and you will be directed to the refund page.
- Step 4: On the refund page you will be able to see the status of your refund. If the refund process has not been started yet then you can choose to connect with the support staff by tapping on the option of “Having issues”.
- Step 5: Now you will be redirected to the Get help page. ON this page you are required to raise a ticket.
- Step 6: After raising a ticket you can also directly contact the support staff by calling them on the toll-free number 1-800-419-0157.
- Step 7: In the next 24 hours your payment will be refunded in your account guaranteed.
The user who is facing such an issue must take the following steps quickly and correctly. On the Google Play app, the refund policies are incredibly simple and easy.
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