HBO Max is one of the most popular streaming services available today, offering a vast library of movies, TV shows, and original content.
However, some users have reported an issue where the subtitles keep turning on automatically.
This can be frustrating for users who prefer to watch their content without subtitles.
In this article, we will explore why HBO Max subtitles keep turning on and how to fix this issue.
Why Do HBO Max Subtitles Keep Turning ON?
There are several reasons why HBO Max subtitles keep turning on. The most common reason is that the user accidentally activates the subtitle feature. The subtitle icon is usually located in the bottom right corner of the video player, and it’s easy to tap it accidentally, especially if you’re using a touch screen device.
Another reason why HBO Max subtitles keep turning on is due to the app’s settings. Sometimes the subtitle settings are changed unintentionally, and the app starts displaying subtitles automatically. This issue is more common in devices that use an older version of the HBO Max app or when the app is not updated regularly.
Device settings can also cause HBO Max subtitles to turn on. For example, some smart TVs and streaming devices have their own subtitle settings, which may override the app’s settings. In such cases, the device settings must be adjusted to turn off the subtitles.
Finally, some users report that subtitles keep turning on due to technical issues. These issues can be caused by a glitch in the app or an error in the device’s software. Technical issues can be more challenging to fix, but there are still several solutions available.
How To Fix HBO Max Subtitles Keep Turning ON
There are several ways to fix HBO Max subtitles keep turning on. The solution depends on the cause of the problem.
1. Check The Subtitle Settings In The App
If you accidentally activated the subtitles, the first thing to do is to check the subtitle settings in the app. The subtitle icon is usually located in the bottom right corner of the video player. Click on the icon to open the subtitle settings and turn off the subtitles.
If you’re using an older version of the app or haven’t updated the app recently, it’s possible that the subtitle settings have been changed. Open the app’s settings and check the subtitle settings. Turn off the subtitles if they’re turned on.
2. Check Your Device Settings
If the app’s settings are correct, the next step is to check the device settings. Check if the device has its own subtitle settings, and if it does, turn them off. For example, if you’re using a smart TV, go to the TV’s settings and check the subtitle settings. If subtitles are turned on, turn them off.
3. Check Your Account Settings
Sometimes, the subtitles are turned on by default in the HBO Max account settings. To fix this, log in to your account on a computer and go to your profile settings. Turn off the subtitles if they’re turned on.
4. Restart The App Or The Device
If none of the above solutions work, the next step is to restart the app or the device. Close the HBO Max app and restart it. If the problem persists, restart the device. This will clear any temporary files and memory that may be causing the issue.
5. Reinstall The App
If the problem still persists after restarting the app and the device, the next step is to reinstall the app. Uninstall the HBO Max app from your device and then download and install the latest version of the app. This should fix any software glitches that may be causing the issue.
Conclusion
HBO Max subtitles keep turning on can be frustrating for users who prefer to watch their content without subtitles. The most common causes of this issue are accidental activation, app settings, device settings, and technical issues. To fix this issue, check the subtitle settings in the app
