Are you getting the error code 1202 in your Bell modem where the error is showing, “Error code 1202, No HSI configured”?
If that is the case then you are not the only one.
Many users of Bell service have reported this error code 1202 where they have been unable to use their internet due to having the error code 1202.
In this article, we will be looking at the reasons why you might be seeing error 1202 and what can be done to fix this issue.
Reasons For Error 1202 No HSI Configured
There can be many reasons why you are seeing “Error code 1202. No HSI configured” in your Bell modem.
It can range from service under maintenance to activation issues with your newly installed modem.
Most of the users that have faced this error have reported that this issue can be fixed easily if your modem is activated.
Then this issue is probably happening because your modem is not activated yet.
You can easily fix this error code 1202 in your Bell modem as we will be showing you in this article.
How To Fix Error 1202 No HSI Configured
In this section of the article, we will be looking over the fixes that can fix the issue of your Bell error code 1202.
1. Contact Bell For A Technician
The first thing that you should be doing is to contact Bell for a technician who will come to your place and look over the system.
If you have not been able to install the Bell modem correctly then they will fix it.
They will also activate your modem so if you are having the error code 1202 and your modem is not working then please contact the person from whom you have taken the modem and ask them to send a technician over.
2. Check Your Modem Activation
After you have asked for a technician make sure to check whether your Bell modem is activated properly.
If it is not activated then the chances are that the technician will just have to activate it and it will start functioning.
However, if you see that your modem is activated yet it is not functioning and showing the error 1202 then you will have to tell the technician and they will be able to solve the issue.
You can check the activation by calling Bell Support.
3. Check Whether The Service Is Under Maintenance
Make sure that your Bell service is not under maintenance.
You can easily make sure of it by asking your neighbours.
If you see that maintenance is going on for Bell service in your neighbourhood then you will have to wait till it is completed and after that, your modem would be working as usual.
4. Insert Your Modem Serial Number In Your Profile
You can also try this troubleshooting method, where you take ONT S/N number from the back of the HH4K and insert it into your account profile f Bell.
Now restart your modem and check whether it is working.
5. Contact Bell Support System
If none of the above fixes are working for your error code 1202 and your Bell modem is not functioning at all then you need to contact Bell Support Team.
You should make sure to tell them the fixes that you have already tried and then ask them for advice.
They will be able to help you out.