Zoom is a widely used video conferencing tool that caters to both corporate and personal needs.
Its real-time connectivity feature has enabled users to communicate effortlessly and stay connected with their peers, acquaintances, and loved ones, especially in times of the pandemic.
However, there are instances where technical issues arise, such as the Zoom error code 100068000, which can be a source of frustration for users.
Fortunately, with some troubleshooting, this error can usually be fixed promptly.
What Is Zoom Error Code 100068000?
Error code 100068000 commonly pertains to connectivity problems encountered by users when trying to access a website or online service.
If you are encountering the error code 100068000 while hosting or joining a Zoom meeting, it indicates a connectivity problem caused by an untrusted SSL certificate on your end.
This may be caused by an expired SSL certificate or misconfiguration or validation of the certificate.
How To Fix Zoom Error Code 100068000?
Thankfully, there are a number of possible solutions you can try to resolve Zoom Error Code 100068000. Here are a few options:
1. Check Your Network Connection
The first step in resolving this error is to check your network connection.
Make sure that you have a stable and fast internet connection.
If your connection is unstable, it may cause issues with SSL certificate validation, resulting in the error.
There are several websites that allow you to test your internet speed, such as Speedtest.net or Fast.com.
These sites can give you an idea of how fast your internet connection is and whether there are any issues with your connection speed.
2. Try Disabling Firewall/Antivirus
While disabling your firewall/antivirus software may not always be the solution for error code 100068000, as this error is specifically related to an untrusted SSL certificate, it’s important to note that some firewall/antivirus software may interfere with the SSL certificate validation process, resulting in the error.
In these cases, temporarily disabling the software can be helpful in resolving the issue.
3. Sign In To Zoom Using Single Sign-On (SSO)
Although signing in to Zoom using Single Sign-On (SSO) can be effective in resolving certain issues, it may not necessarily be a solution for error code 100068000, as this error is specifically related to an untrusted SSL certificate and requires a different troubleshooting approach.
However, if the error is due to an issue with your login credentials, using SSO to sign in may help resolve the issue.
Here are the general steps for signing in to Zoom using Single Sign-On (SSO):
- Navigate to the Zoom login page and enter your email address.
- Click on “Sign in with SSO” below the email field.
- Enter your company’s SSO domain.
- Click on “Continue.”
- You will be redirected to your company’s SSO login page.
- Enter your SSO login credentials.
- Once you have successfully logged in through SSO, you will be redirected to the Zoom application.
- You should now be signed in to Zoom using SSO.
4. Try Connecting To A Different Network
If error code 100068000 is caused by issues with the user’s internet connection, attempting to connect to a different network may help resolve the issue.
This is because the user’s current network may be experiencing connectivity issues or may not meet the minimum requirements for running Zoom.
By connecting to a different network, the user can determine whether the problem is related to their internet connection or the SSL certificate.
5. Contact Zoom Support
If none of the above solutions work, it’s time to contact Zoom support. They may be able to diagnose the issue and provide a solution.
Here is the link to contact Zoom Support:https://support.zoom.us/hc/en-us.
Provide below details:
- What operating system you are using
- What you were doing when you received this error
- Meeting ID, if in a meeting or trying to join/start a meeting
