Are you having trouble trying to open Paramount Plus App on your Xfinity TV?
Maybe every time you try to open it, you see a blank screen and then the error notification, “Error Code: APPS-04036 Sorry, we’re having trouble with this app Try restarting your TV Box then open the app again, If you’re still having issues, give it some time and try again later.”.
In that case, you aren’t the only one as many users have also faced this similar issue.
Having this issue can not only cause you annoyance and irritation but can also completely ruin your day when you are trying to catch up to a show in Paramount Plus.
We understand your concerns and that is why we are here to help!
In this extensive guide, we will be going over all the fixes that you can try when you see the error code APPS-04036 while trying to play the Paramount Plus App on your Xfinity TV.
What Are The Reasons For Xfinity Paramount Plus App Error Code APPS-04036?
When you are seeing the error code APPS-04036 in your Xfinity while trying to open Paramount Plus then there is a reason for that.
There is no confirmation given by either Xfinity or Paramount Plus as to why this error occurs but we have found from multiple reports made by the users that this issue could be due to a technical problem between Xfinity and Paramount Plus.
There could be a technical error which is stopping Xfinity from playing the Paramount Plus app, which results in the error code APPS-04036.
Another reason why you are having issues trying to open the Paramount Plus app could be due to uncleared locally stored data.
How To Fix Xfinity Paramount Plus App Error Code APPS-04036?
In this section, we will be discussing a few fixes that will help you to fix the error code APPS-04036 in Paramount Plus App when you are trying to open it through Xfinity.
1. Hard Reset The TV Box
The first fix that you can try is to reset the TV Box.
To do a hard reset, you need to unplug all the connections from the TV box and switch it off.
Now wait for 3 minutes and then plug in all the connections again.
After this start the box and try to open Paramount Plus App again.
Now check whether you see the error code APPS-04036.
2. Get A New Box From Xfinity
If you have been using an old TV Box from Xfinity, you might want to replace it with a new box.
A few users have reported that the new TV Boxes from Xfinity can play Paramount Plus App without any issues.
You can give it a try and see whether this helps you out.
3. Clear Locally Stored Data
As an alternative fix, you can also clear locally stored data from your Xfinity TV and then see whether you are getting the Paramount Plus error code APPS-04036 error.
- Open Your TV.
- Press the Xfinity button on your X1 Remote.
- From the menu that has opened click on the Gear icon.
- Scroll down to Privacy and open it.
- Navigate to Locally Stored Data.
- Hit the OK button.
- A notification will pop up.
- Press OK again.
- Wait till the data gets cleared.
Try to open Paramount Plus now; you should be able to do it without getting any errors.
4. Contact Xfinity Support Team
If none of the fixes above works then please contact the Xfinity Support Team.
You must contact the Support Team of Xginoity and communicate the issue to them.
They will be able to guide you in solving the error code APPS-04036.
