How To Fix “We Are Aware That There Is An Issue With Accessing Roblox Our Team Is Actively Working On It” Error

If you are a fan of Roblox and you come across the message, “We are aware that there is an issue with accessing Roblox Our team is actively working on it”, it may be disappointing and confusing.

This message essentially means that the Roblox team is aware of an issue that’s preventing players from accessing the game and they’re working hard to resolve it.

The message “We are aware that there is an issue with accessing Roblox Our team is actively working on it” can be frustrating to see, but it’s usually temporary.

The Roblox team is efficient and dedicated to providing a seamless gaming experience for its users.

Steps To Take When You See “We Are Aware That There Is An Issue With Accessing Roblox Our Team Is Actively Working On It” Message

We are aware that there is an issue with accessing Roblox Our team is actively working on it

1. Refresh Your Page

The first thing you should do is try refreshing your page.

To do this, press the F5 key on your keyboard if you are on a PC, or Command + R if you are on a Mac.

If you’re on the Roblox app, close it and open it again. Sometimes a simple refresh can solve minor glitches.

2. Check Roblox Server Status

Roblox server status downdetector we are looking

You can use websites like ‘DownDetector‘ to check if Roblox servers are down.

The website will then display a live outage map and a graph showing outage reports in the past 24 hours.

Also, you directly check status of Roblox server at https://status.roblox.com/ and see if there is any active incident is investigated by Roblox team.

Roblox server status active incedent

This will help you understand whether the issue is widespread or unique to you.

3. Wait For A While

The Roblox team is likely to be working on resolving the issue. It can take a bit of time, so you might need to be patient.

Close the game, do something else, and then try accessing it after a while.

Keeping Yourself Engaged During The Downtime

Here are some productive things you can do while waiting for the issue to be fixed:

1. Connect With The Roblox Community

Roblox community forum

Visit Roblox community forums or social media platforms where you can interact with other Roblox enthusiasts.

Share your experiences, discuss different Roblox games, and use this opportunity to learn something new about Roblox.

2. Plan Your Next Gaming Session

Spend this time thinking about your next Roblox gaming session.

Plan what game you want to play next, or strategies you want to use in your current game.

3. Learn To Create Your Own Roblox Game

Roblox also offers a platform where you can create your own games.

Visit the Roblox Developer’s hub, learn the basics of scripting in Lua and start creating your own game.

Avoiding Such Issues In The Future

After the issue is resolved, these steps can help you avoid future problems:

1. Update Your Roblox App

Regularly check if there are any updates available for your Roblox app. You can do this by visiting the app store on your device and checking for updates.

Updating your app regularly can help in resolving bugs and ensuring a smooth gaming experience.

2. Clear Browser Cache

If you’re using a browser to play Roblox, it’s advisable to clear your cache regularly.

You can do this by going to your browser settings, looking for the option to clear browsing data, and selecting cached images and files.

3. Good Internet Connection

A poor internet connection can cause problems when playing Roblox.

Ensure your Wi-Fi signal is strong or your data connection is stable.

If the connection is weak, try moving closer to your router or using a wired connection if possible.