How To Fix Superbox Live TV Not Working

Are you facing the issue of Superbox Live TV not working for you?

Superbox Live TV is a reliable streaming service of choice.

However, users sometimes face technical issues which interrupt their streaming experience.

Superbox enables users to stream their favourite and most popular channels of all time ranging from news, entertainment, and sports show.

If you are facing issues while streaming Superbox Live TV, do not worry, as this is a common issue users face.

This article will serve as a guide to help you understand why your Superbox Live TV may not be working and how to fix it.

Why Is Superbox Live TV Not Working?

Superbox not working 1

If you are experiencing issues with “Superbox Live TV” not working, there could be various reasons for it, such as:

1. Subscription Or Account Related Issues

If it’s a paid service, there could be issues with your subscription or account that are preventing access to the content.

2. Internet Connectivity

Internet access is necessary for Superbox Live TV to function.

Therefore, difficulties with watching live TV may arise if your internet connection is weak or inconsistent.

3. Server Issues

The service’s servers might be down, or there could be network connectivity problems affecting its functionality.

4. Regional Restrictions

Some services may have region-specific limitations, and you might not be able to access them from certain locations.

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How To Fix Superbox Live TV Not Working?

Here are some potential solutions to the Superbox Live TV Not Working problem, in case you are having any problems with it.

However, before you try these fixes make sure that you have a subscription to Superbox Live TV as that might be one of the main reasons why the Live TV is not working.

1. Check Your Internet Connection

Ensure that you have a stable and active internet connection.

Unstable or slow internet connections can cause streaming issues.

Use the Wi-Fi connection instead of ethernet if you’re using one, as the SuperBOX works better with Wi-Fi.

Try restarting your modem or router to see if it resolves the issue.

Restarting the router gives it time to cool off and flush out its memory.

Follow these steps to restart your router:

  • Unplug the router and modem. Wait at least 30 seconds. Plug in the modem and switch it on.
  • Wait at least 1 minute and then plug in the router. Press the power button to turn it on, if needed.
  • Wait at least 2 minutes before testing or using the devices.

2. Update The Superbox Software

There may be a software update available that will resolve the issue by increasing efficiency.

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Here are some ways in which your Superbox is updated:

  • Regular Automatically Pop-up Upgrading

This is the most common update that everyone can get.

You can always confirm the update and you don’t need to worry that the update will remove your watching history or downloaded apps.

It usually costs you a few seconds, that’s no harm to your box, and you shall feel confident to click Install.

  • Manually OTA Upgrading

Click on APPS > TV ROM UPDATER, then wait around 5 minutes until the process is finished.

3. Troubleshoot Superbox

Superbox vod

If you are experiencing some buffering at this point, specifically on VOD, please try and do the following steps:

  1. Open the VOD app.
  2. Go to the Settings tab.
  3. From there, select the icon next to the “Decode” option.
  4. There will be three options, then please try each of the other options other than the one currently chosen on Decode (then relaunch VOD).

If it doesn’t work, do a factory reset by going to the “Reset TV Box” option in Settings (gear icon) from the home page.

Reinstall the apps in the App Store after this process.

4. Contact Superbox Customer Support

If none of the above steps works, reach out to “Superbox Live TV” customer support for assistance.

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They may be able to provide more information and help you troubleshoot the problem.

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