You can record every episode of your favourite tv shows with Sky Q, ensuring that you never miss one again.
On your Sky Q remote, tap Sky to access all of your recordings, or choose Home and then scroll to Recordings.
A TV or radio show recording can be planned up to seven days in advance of the broadcast.
If Sky Q recordings are not stacked correctly, it might be quite difficult for people to access it.
However, Lot of users facing issue that Sky Q recordings are not stacking or grouping together or efficiently.
In this article, we will discuss why Sky Q recordings are not stacking or grouping and how to fix it.
Why Are Sky Q Recordings Not Stacking Or Grouping?
If Sky Q Recordings are not stacking then it can be because of various reasons:
- There might be some bug or glitch in Sky Q box
- Sky Q box software is not updated with latest version
A show and upcoming episodes of the same series are often automatically recorded by Sky Q. But the recordings are now scattered everywhere.
On sometimes, the same recording might be seen in many tiles and represented by a completely distinct series.
The recorded series also appears in the “other” category rather in its proper place.
How To Fix Sky Q Recordings Not Stacking?
Fix 1: Check Sky Q Box Standby Status
If your Sky Q box is not in Eco mode, TV Guide information may be missing from your Sky Q box.
It can cause Sky Q recordings not stacking or stacking efficiently.
If your Sky Q box not in Eco mode then make it in Eco mode.
Steps to Enable Eco Mode in Sky Q Box:
Step 1: Press HOME button from your Sky Q box
Step 2: Now, Tap on Settings
Step 3: Tap on Setup
Step 4: Tap on Preferences
Step 5: Now, you will 3 option under Standby Mode: None, Active and Eco
Step 6: Tick on Eco Mode if not selected.
Fix 2: Update Sky Q Box To Latest Software
The most recent features may not be available if your Sky Q box is running an outdated software version.
Also updating the Sky Q Box to latest software will fix all previous bug which were known to Sky Q support team.
So, To fix Sky Q recordings Stacking issue, Update Sky Q box with latest software. it will fix your issue.
Steps to Update Sky Q Box to Latest Software:
Step 1: Press HOME button from your Sky Q box
Step 2: Tap on Settings
Step 3: Tap on System Info
Step 4: Highlight Software version and then Tap on Setup
Step 5: Tap on Software download
The latest software will start downloading to your box. This might take five minutes.
Go to Settings, System Info, and Software version to check the progress of your software update.
Press the standby button on your Sky Q remote to restart your box and finish the upgrade once it reads “Software download completed.”
Follow the on-screen directions when it comes back on.
Fix 3: Restart Your Sky Q Box
Put the Sky Q box in Standby mode, then turn it off or disconnect it from the mains.
Make sure all wires are properly connected and that there are no lights on the front panel of your Sky Q box.
Restart your Sky Q box at the mains by plugging it in.
Press the Home button on your Sky Q remote control once the on-screen instructions have vanished.
Some features may take up to five minutes to function again.
Since your Sky Q box will need to download the most recent information available for the TV Guide, it can take a few hours before any problems with the TV Guide data are resolved.
It will fix it for future recordings however it won’t resolve the retrospective recording problems
Fix 4: Wait For Sometime
If Sky Q recordings are not stacking or grouping then there are chances that there are some bug or glitch from Sky and Sky team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till bug is resolved by Sky team side.
Fix 5: Contact Sky Support Team
After performing the above fixes, if Sky Q recordings not stacking or grouping then contact Sky support team.
Explain your issue properly to Sky support team. After that follow the sky team instruction.
They will help you to fix your Sky Q recordings related issue.
Also Read: Fix: Sky Go App Not Working
Conclusion
To Fix Sky Q recordings not stacking issue, Update Sky Q Box to latest software and Restart Your Sky Q Box. This will fix your issue and Sky Q recordings will start stacking or grouping properly.
Alternately, If there is some bug or glitch in Sky Q box. So, in this case wait till the bug is resolved by Sky team.
After that also update the Sky Q box to latest version if available and Sky Q recordings will start stacking or grouping properly.