Sky Go is a free streaming app for Sky TV network.
You may securely watch free-to-air channels like Channel 4 and ITV.
If you have a premium membership, you may manage your favorite shows and sporting events using the app.
Are you facing issue in Sky Go app, Sky Go app not working for you?
Or Sky Go having black screen or Sky Go app crashing or Sky Go app not loading or Sky Go login issue or Sky Go app not opening or launching.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Sky Go app not working and how to fix it.
Why Is Sky Go App Not Working?
If Sky Go app not working, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the Sky Go app or Sky Go server is down.
- Your device is not compatible with Sky Go app
- You are using VPN on Your Phone
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- You haven’t cleared the app cache
- Your Wi-Fi or mobile data is not working properly
How To Fix “Sky Go App Not Working”?
Fix 1: Wait For Sometime Until Sky Go Fix The Bug
If Sky Go is not working then high chances that there are some bug or glitch in Sky Go App or Sky Go app server is down and Sky Go team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till bug is resolved by Sky Go team side or Sky Go server is up.
Fix 2: Try Alternating Between Wi-Fi And Mobile Data
Try alternating between Wi-Fi and mobile data to see if Sky Go app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 3: Log Out And Login Into Sky Go App
To Fix Sky Go App issue, first logout from the app and then again login into the app.
This Will fix the issue and Sky Go App will work fine.
If still Sky Go app not working then try out other fixes.
Fix 4: Clear Sky Go App Cache
Most of time, when there is some issue with Sky Go app, clearing the app cache will resolve the issue.
So, To fix the Sky Go app issue, clear Sky Go app cache.
To clear the Sky Go App cache,
For Android users, Go to settings >> Find Sky Go App and click on that >> Tap on clear cache.
Sky Go App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Sky Go App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Sky Go app.
Check Sky Go app working or not after Clearing the cache.
Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model.
Fix 5: Delete And Reinstall Sky Go App
To Fix Sky Go app issue, first delete and then reinstall the Sky Go app.
Sometime Uninstalling and Reinstalling the Sky Go app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Sky Go app is working or not.
If still Sky Go app not working then try other fixes.
Fix 6: Update Sky Go App To Latest Version
To Fix Sky Go app issue, update Sky Go app with latest version because Sometime old version not work perfectly.
If your Sky Go app version is outdated then it may not work properly.
Also updating the Sky Go app to latest version will fix all previous bug in the app which were known to Sky Go support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 7: Check Compatibility Of Your Phone With Sky Go App
If Sky Go app not working in your phone, then first check compatibility of your phone with Sky Go app.
If your phone is not compatible with the Sky Go app then use another phone which is compatible with Sky Go app, Sky Go app will work fine and the issue will be resolved.
Fix 8: Disable VPN
If you are using VPN in your phone and its enabled when you login into Sky Go app then Sky Go App might not work.
So, To Fix Sky Go App issue, first disable the VPN in your phone and then check Sky Go app will work.
Fix 9: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Sky Go app.
So, Close the Sky Go app and restart your device.
After Restarting the device, Sky Go App will work fine.
Also Read: What Does Do Not Disturb Do?
To Fix Sky Go app issue, check for stable internet connection, clear cache and update Sky Go app to latest version.
This will fix your issue and the Sky Go App will work fine.
Alternately, there are chances that there is some bug or glitch in Sky Go App.
So, in this case wait till the bug is resolved by Sky Go team.
After that also update the Sky Go app to latest version if available and Sky Go App will work fine.