Peacock TV is a well-known streaming platform that offers a vast collection of movies, TV series, and other content to its viewers worldwide.
However, like all other digital services, it may face technical issues occasionally.
One of these problems that Peacock TV users might encounter is the Peacock Error Code 9.
This article delves deeper into the possible reasons for this error and offers effective solutions to fix it.
Why Does Peacock Error Code 9 Occur?
As Peacock has not released any official information on this error, it is impossible to pinpoint specific reasons.
Therefore, we recommend trying various commonly suggested solutions to determine whether they can resolve the issue.
If not, contacting the Peacock support team directly would be the best course of action for further assistance.
How To Fix Peacock Error Code 9?
If you encounter Peacock Error Code 9, there are multiple actions you can take to attempt to resolve the issue:
1. Check Your Internet Connection
To resolve Peacock Error Code 9, the initial step is to inspect your internet connection.
Confirm that your internet connection is stable and your device is connected to it.
There are several websites that allow you to test your internet speed, such as Speedtest.net or Fast.com.
These sites can give you an idea of how fast your internet connection is and whether there are any issues with your connection speed.
2. Restart The Peacock App
If your internet connection is stable but you continue to receive the error code, attempt to resolve the issue by restarting the Peacock app.
Close the application and then reopen it to determine if the problem is fixed.
3. Clearing The Peacock App Cache And Data
In most cases, Peacock Error Code 9 can be resolved by clearing the cache and data of the Peacock app.
This action eliminates any corrupted data or files that may be causing the error. The app cache stores temporary data to improve the app’s performance, but it can accumulate excess data over time, leading to conflicts with the app’s functions.
Clearing the cache and data of the Peacock app revitalizes the application and removes any unnecessary data or corrupted files, enabling the app to run smoothly.
Here are the steps for clearing the Peacock app cache and data on Android and iOS devices:
Step For Clearing The Peacock App Cache and Data On Android:
- Open the “Settings” app on your Android device.
- Scroll down and select “Apps.”
- Find and select the “Peacock” app.
- Select “Storage & cache” (or “Storage” on some devices).
- Tap “Clear cache” and then “Clear storage” (or “Clear data”).
- Confirm the action by tapping “OK.”
Step For Clearing The Peacock App Cache and Data On iOS:
- Find the “Settings” app on your iOS device and open it.
- Scroll down to find the “Peacock” app and select it.
- Tap “Offload App” or “Delete App” to remove the app from your device.
- After the app has been removed, reinstall it from the App Store.
- Open the newly installed Peacock app and log in to your account.
4. Update The Peacock App
Peacock Error Code 9 can be caused by conflicts between an outdated version of the app and the server.
To address this issue, app updates are regularly released with bug fixes and improvements that resolve these conflicts.
Updating the Peacock app to the latest version can effectively eliminate any underlying software issues that may be causing the error, allowing the app to function smoothly.
To update the Peacock app, you can simply check for available updates in the app store on their device and download and install the latest version.
5. Disable VPN
Peacock may prevent access to its service if it detects the use of a VPN.
Furthermore, VPN usage can interfere with the network connection between the Peacock app and the server, leading to Peacock Error Code 9.
Consequently, by disabling the VPN, users can potentially resolve the error by restoring the original network connection, which should allow the app to function correctly.
6. Check Peacock Server Status
Peacock Error Code 9 can also be caused by issues with the Peacock server.
When the server experiences downtime or technical difficulties, users may encounter this error while trying to access the service.
In such cases, users have no choice but to wait for the server issue to be resolved, as there is little they can do from their end to fix it.
You can check Peacock sever status at https://downforeveryoneorjustme.com/peacock
7. Contact Peacock Support
If none of the above solutions work, you can contact Peacock support for assistance.
Peacock has a dedicated support team that can help you resolve the issue.
You can contact Peacock Support by visiting their website at https://help.peacocktv.com/hc/en-us.
