How To Fix Onedrive “Error: Something Went Wrong [1200]”

Are you getting Onedrive Error 1200 and cannot log into your Microsoft Onedrive Cloud Service Account?

Don’t worry! You have come to the right place!

Microsoft Onedrive is a cloud service that helps you to store, share and download files from anywhere at any time.

It would be frustrating when a user tries to log in to Microsoft Onedrive account to access the stored files, and the drive displays the following error message “Error: Something Went wrong [1200]“.

The error is commonly found when you attempt to log into your Ondrive account and is often caused by conflicts with cached credentials.

In this article, you will Understand How to Fix Onedrive Error 1200 and its causes.

What Causes Onedrive Error 1200 Something Went Wrong?

Microsoftonedrive1200 error image

Onedrive Error 1200 Something Went Wrong means you cannot sign into your Microsoft Onedrive account because of the credentials mismatch issue or internet connection issue.

The other possible reason for the error is,

  • When Onedrive takes longer to communicate with the server than usual time due to an unstable or no internet connection.
  •  When the Onedrive account keeps loading and cannot find the entered credentials in the server database.
  • The Onedrive credentials may conflict with cached credentials stored in the browser.
  • The Onedrive account may be blocked or suspended.

How To Fix Onedrive Error 1200 Something Went Wrong?

The first step is to check your Internet connection.

Because due to an unstable internet connection, the drive is stuck on the sign-in console and displays the error message.

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If so, try the following troubleshoots will fix the issue.

1. Switch to mobile data if you are using wifi and vice versa.

2. Unplug and re-plug the internet cables.

3. Restart your router.

If the error persists, then follow the next steps.

1. Verify Your Onedrive Credentials

If the Internet is not the reason, then the main cause of the error is credential issues.

You might have changed the password recently and entered the old credentials while login.

Double-check your credentials and fix them if there is any typo errors or credential mismatch.

2. Clear The Cache And Temporary Data

If you are using the browser, follow the below step to clear the cache memory.

 Chrome browser: 

Microsoftonedrive1200 chrome clear cache

Press Ctr+H >>, Click on Clear browsing data at the left sidebar >> Choose All time in Time range >> Mark the check box: Browsing history, Cookies and Other site data and cached images and files >> Click on Clear data.

Firefox:  Click on the menu button >> Options >> Privacy & Security >> Under “Cookies and Site Data” click on “Clear Data” >> Check “Cookies and Site Data” and “Cached Web Content” >> Click “Clear”.

For Microsoft Edge: 

Microsoftonedrive1200 edge clear cache

Copy and paste the link edge://settings/clearBrowserData >> Select All time in Time range >> Mark the check box: Browsing history, Download history, Cookies and Other site data and cached images and files >> Click on Clear Now. 

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Relaunch your browser and try login to your Onedrive account.

If you are using the App:

Microsoftonedrive1200 Runcommand

Open the Run command box by pressing Windows + R 

  • Delete Local app data: Type %LocalAppData% >> Find Microsoft Onedrive folder>> Press “Shift+Delete” to delete the folder permanently.
  • Delete App data : Type %AppData% >> Find Microsoft Onedrive folder >> Press “Shift+Delete” to delete the folder permanently.
  • Reset Microsoft OnedriveRun the command in the Run command box:
%localappdata%\Microsoft\Onedrive\Onedrive.exe /reset
  • Delete temporary files: Follow the same by inputting %temp% in the Run command box and Delete all the files inside the folder.

Now Restart your Computer and Try to log into your Microsoft Onedrive account.

If the error persists, then follow the next step.

3. Try To Sign In With A Different Account And Browser

If you have a different Microsoft account, try login with Onedrive. If you can log in successfully, the issue is with your account, browser, or device.

If you use a browser, try logging into Onedrive using an alternate browser.

If you are using, Chrome, you can use Firefox or Internet Explorer will fix the issue.

If you are using the Onedrive client application, follow the steps below.

4. Remove The Onedrive Credentials

Please quit Onedrive to remove the credentials.

Microsoftonedrive1200 Remove credentials
  • Type Credential Manager in the Windows search box.
  • Click Windows Credentials from the Control panel.
  • Locate and find all related Office/Onedrive credentials, and select remove.
  • Relaunch your Ondrive application and try login in with a drive account.
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If the error persists, follow the next step.

5. Remove Setting Folder And Package Folder

Removing the settings and package folder will delete all the previous settings and stored, cached one-drive files.

Go to the following folder path and delete the folder

To delete the Settings folder of Onedrive


To delete the Microsoft package folder:


Now relaunch the Microsoft Onedrive application, and now you can log in with your Onedrive account successfully.

If none of the methods works, try logging in using an alternative device.

Still faces the issue; there is an issue with the account, and it may be suspended or blocked.

Reach out to the Microsoft support team for more assistance. 

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