O2 Priority is a priority app where you can access offers, prizes, discounts, and much more on brands and stores.
Every day, there are new deals, and rewards, to experience more things the customers love.
You get early access to concert or event tickets just by your phone, no need to stand up in line.
The O2 Priority app gives access to entertainment in a convenient way.
Are you facing issues in the O2 Priority app, O2 Priority app not working for you?
Are you facing any of below issue:
- O2 Priority app crashing/ freezing/ stopping
- O2 Priority app stuck on loading
- O2 Priority login issue
- O2 Priority something went wrong
- O2 Priority app black screen or white screen
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why the O2 Priority app is crashing and how to fix it.
Why Is The O2 Priority App Crashing?
If O2 Priority app is crashing, It can happen due to several reasons, such as:
- Your device is not compatible with O2 Priority app
- You have turned on the low data mode in your mobile
- You haven’t updated the O2 Priority app in a long while
- There may be a glitch or a bug in the O2 Priority app.
- O2 Priority server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix O2 Priority App Crashing/ Freezing/ Stopping?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why the O2 Priority app crashing is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if the O2 Priority app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check the router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening O2 Priority App
Sometime, closing and again opening the O2 Priority app resolved the issue.
So, First close the app and then try to open it again. It will fix your issue and the O2 Priority app will work fine.
If the O2 Priority app is still crashing then try out other fixes.
Fix 3: Check O2 Priority Server Is Down Or Not
If O2 Priority is crashing then there are chances that there are some bugs or glitch in the O2 Priority App or the O2 Priority server is down.
There are many ways to check if the O2 Priority server is down or if there is some bug/ glitch in O2 Priority.
First way is to go to downdetector >> Search for O2 Priority >> check if there is a spike in the graph or not.
If there is a spike then either O2 Priority server is down or there is some bug.
Another way is just search on Twitter “O2 Priority down”. You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by the O2 Priority team or the O2 Priority server is up.
Fix 4: Log Out And Login Into O2 Priority App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If the O2 Priority app is still crashing then try out other fixes.
Fix 5: Clear O2 Priority App Cache
Most of the time, when there is some issue with a O2 Priority app, clearing the app cache will resolve the issue.
To clear the O2 Priority App cache,
For Android users, Go to settings >> Find O2 Priority App and click on that >> Tap on clear cache >> O2 Priority App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find O2 Priority App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall O2 Priority app.
Check O2 Priority app crashing or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open SweatO2 Priority at least once every 12 hours.
For Android users, Go to settings >> Search for SweatO2 Priority app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall O2 Priority App
To Fix O2 Priority app crashing issue, first delete and then reinstall the O2 Priority app. Sometimes Uninstalling and Reinstalling the O2 Priority app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check if the O2 Priority app is working or not.
If the O2 Priority app is still crashing then try other fixes.
Fix 8: Update O2 Priority App To Latest Version
One of the potential reasons for the O2 Priority app stopped working is you are using an older version of O2 Priority app.
Updating the O2 Priority app to the latest version will fix all previous bugs in the app which were known to the O2 Priority support team.
Always update the O2 Priority app with the latest version because sometimes the old version does not work perfectly.
If your O2 Priority app version is outdated then it may not work properly.
Updating the O2 Priority app to the latest version will fix all previous bug in the app which were known to the O2 Priority support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update O2 Priority app from Google Play Store.
For iPhone users, Update O2 Priority app from App Store.
Fix 9: Check The Compatibility Of Your Device With O2 Priority App
If the O2 Priority app is crashing on your device, then first check compatibility of your device with the O2 Priority app.
If your device is not compatible with the O2 Priority app then use another device which is compatible with the O2 Priority app. The O2 Priority app will work fine and the issue will be resolved.
Fix 10: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not O2 Priority app. So, Close the O2 Priority app and hard reboot your device.
After rebooting the device, the O2 Priority App will work fine.
Fix 11: Contact O2 Priority Support Team
After performing the above fixes, if the O2 Priority app is still not working then contact the O2 Priority support team.
Explain your issue properly to the O2 Priority support team. After that follow the O2 Priority team instruction.
They will help you to fix your O2 Priority app related issue.