Does GroupMe keep logging you out both on the web as well as a mobile application? If yes, then don’t worry. You are in the perfect place.
GroupMe has become a very popular free group messaging app. It’s a simple way to stay in touch with friends and family.
Even your friends without smartphones can join; add anyone from your address book, and they can jump right in and chat with the group.
However, it has come out to be a great application. But it has been facing trouble from different aspects. One is that GroupMe keeps logging users out automatically.
Users are saying that GroupMe getting them logged out right after their chats finish loading. It states that the login credentials and password are invalid.
In this guide, we will discuss why GroupMe keeps logging you out and how to fix the same.
Why Does GroupMe Keep Logging Me Out?
If GroupMe keeps logging you out then it can be due to various reasons.
The reasons could be App Updates, Multiple Devices, Password Changes, Account Suspension, Bugs or Glitches, VPN, etc.
Below we have mentioned the reasons in detail:
- The first and foremost reason could be that there is some glitch or bug in GroupMe.
- If you have not updated the app in a long while, then the above issue may arise.
- If you are using a VPN on your device. This could be a major reason that GroupMe keeps logging you out.
- There are possibilities that GroupMe keeps logging you out due to suspicious activity in your account.
- The above issue may likely occur if you have not changed your GroupMe password in a long while.
- GroupMe will keep logging you out if your GroupMe account is already logged in to multiple devices.
How To Fix GroupMe Keeps Logging Me Out?
To fix the issue of GroupMe Logging Me Out, you can wait for some time, disable the VPN, change your GroupMe Password, and log out from all other devices. Additionally, you can also update GroupMe to the latest version, clear the GroupMe app cache, or uninstall and reinstall the GroupMe app.
Below we have mentioned all the fixes in detail:
1. Wait For Sometime
If GroupMe Keeps Logging You Out then there may be chances that there are some bugs or glitches have arisen in the application or maybe the server went down.
Then, in this case, you can do nothing except wait till the GroupMe team resolves the issue.
You are required to wait and try to log in again when the GroupMe server gets back. You can also check the server status by clicking here.
2. Disable VPN
GroupMe will keep logging you out if you try to log in from the region where it is not available. So, you need to disable the VPN in this case.
Below are the steps to disable VPN:
Steps to disable VPN on iOS (iPhone or iPad):
- Open the Settings app.
- Tap on VPN.
- Toggle the switch next to the VPN connection to turn it off.
Steps to disable VPN on Android:
- Open the Settings app.
- Tap on Network & Internet > VPN.
- Tap on the VPN connection, then toggle the switch to turn it off.
3. Change Your GroupMe Password
Some users are able to get rid of the “GroupMe Keeps Logging Me Out” issue by changing their GroupMe account password.
All you need to do is just enter your Email or phone number and then click on Forgot Password. A code will sent to your provided email or phone number.
Enter that code and create a new GroupMe password. Now try to log in with the new password to check if it works or not.
4. Logout From All Other Device
If you have a GroupMe account open on multiple devices, then there are possibilities that GroupMe will keep logging you out.
In such cases, firstly, you are required to logout from all devices. Then try to log in to your GroupMe account from a single device.
5. Update GroupMe To The Latest Version
The updates of the application keep coming. Therefore, in order to smooth functioning of your application. You need to update the apps timely.
For Android users, Update the GroupMe app from the Google Play Store.
For iPhone users, Update the GroupMe app from the App Store.
6. Clear GroupMe App Cache
Most of the time, just clearing the app resolves several issues. So, you can try clearing the GroupMe app cache for the above issue.
For Android users, Go to settings >> Find GroupMe App and click on that >> Tap on clear cache. The GroupMe App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find GroupMe App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall the GroupMe app.
Now Login into the GroupMe app after Clearing the app cache. The GroupMe logging-out issue will be fixed.
7. Uninstall And Reinstall The GroupMe App
This is one of the simplest methods you can try to fix the GroupMe logging-out issue. Just delete the app first and then reinstall it.
Sometimes Uninstalling and Reinstalling applications resolve many problems. So, you can also try the same.
8. Contact GroupMe Support Team
If after trying the above fixes, GroupMe still keeps logging you out, then at last, you can directly contact its support team for the same.
They will guide you with better options to get rid of the above issue. You can do the same by clicking here.