How To Fix Domino’s Tracker Not Working Or Stuck On Prep

When you order from Domino’s, the pizza tracker is a handy tool that lets you follow your order from preparation to delivery. However, sometimes the tracker might not work correctly or get stuck on the ‘prep’ stage.

Many users have recently reported about this issue but there is no need to worry anymore.

In this article, we will show you exactly how you can fix the issue of Domino’s Tracker not working or stuck on prep easily.

How To Fix Domino’s Tracker Not Working Or Stuck On Prep?

To fix Domino’s Tracker not working or stuck on prep, refresh the tracker page, check Domino’s server status, and clear the browser cache and cookies. Additionally, you can check the internet connection and use the Domino’s app to fix the issue.

1. Refresh The Tracker Page

The first and simplest step is to refresh the Domino’s tracker page. Occasionally, the tracker might not update due to a minor glitch or a lag in the connection. Refreshing the page can often resolve this issue.

2. Check Domino’s Server Status

Sometimes the problem might not be on your end but with Domino’s servers. You can check for any reported outages or issues here.

In case you find an outage you will have to wait till the server comes back and then open Domino’s again.

3. Clear Browser Cache And Cookies

A corrupted browser cache or cookies can prevent the tracker from updating. Clearing your browser’s cache and cookies can help.

Google Chrome:

1. Open Chrome and click on the three-dot icon at the top right corner.
2. Go to “Settings” > “Privacy and security.”
3. Click on “Clear browsing data.”
4. In the dialog that appears, select the time range for which you want to clear the data. To clear everything, select “All time.”
5. Check the boxes next to “Cookies and other site data” and “Cached images and files.”
6. Click on the “Clear data” button.

Microsoft Edge:

1. Open Edge and click on the three-dot icon at the top right corner.
2. Go to “Settings” > “Privacy, search, and services.”
3. Under the “Clear browsing data” section, click on “Choose what to clear.”
4. Select the time range to clear from the dropdown menu.
5. Ensure the checkboxes for “Cookies and other site data” and “Cached images and files” are selected.
6. Click the “Clear now” button.

Mozilla Firefox:

1. Open Firefox and go to the menu by clicking on the three horizontal lines in the top right corner.
2. Click on “Settings” and navigate to the “Privacy & Security” panel.
3. Scroll down to the “Cookies and Site Data” section and click on “Clear Data.”
4. Check the boxes for “Cookies and Site Data” and “Cached Web Content.”
5. Click on the “Clear” button.

4. Use The Domino’s App

If you’re having trouble with the tracker on a web browser, try using Domino’s mobile app instead.

The app might have a more stable connection to the tracking system, and it’s specifically designed for mobile devices.

5. Check Your Internet Connection

The next thing that you need to do is to check the internet connection.

Domino’s needs a stable internet connection to work properly on your device so if you are unable to provide it then the broadcast list might not be shown.

Make sure that your Wi-Fi or phone data is turned on. Also, check and make sure that your Airplane mode is turned off. If you are in a Wi-Fi connection then change it to a data connection or simply turn it off and on again.

If there is a connection issue in your Wifi then you can try to do a router reset.

• Simply switch off the router and unplug it from all the devices and power supply.
• Wait for 3 minutes and then plug it in again.
• Now wait for the signal to come back and connect to the internet through it.

Check whether you can solve the connection issue. If you still get the issue then contact the local service provider to get the issue checked.

6. Contact The Store Directly

If the tracker has been stuck for an unusually long time, there might be an issue with your specific order.

Contact the store directly using the phone number provided in your order confirmation to inquire about the status of your order.

7. Contact The Support Team Of Domino’s

If you’ve tried all the above steps and the tracker still isn’t working, report the issue to Domino’s customer service.

They can provide further assistance and ensure that the problem is recorded and addressed.