Dart Charge is a useful method to pay for using the Dartford Crossing in the UK.
Sometimes, users might face login problems, but there are reasons and solutions to resolve them.
In this article, we will explain the common causes of login issues and guide you on how to fix them efficiently.
Why Is Dart Charge Login Not Working?
If you’re having trouble with the Dart Charge login, there could be different reasons for it.
One common reason is entering wrong login details like mistyped account numbers or passwords.
Another possibility is technical issues, such as problems with your internet connection, which can affect the login process.
Also, at times, the cache and cookies stored in your browser can become corrupted, causing issues during the login process.
Additionally, browser extensions such as adblockers may interfere with the website’s functionality and cause login issues.
Luckily, we were able to find some workarounds that might help you fix this issue.
If these workarounds do not resolve the problem, it is recommended that you contact the support team for further assistance.
How To Fix Dart Charge Login Not Working?
If you are facing difficulties logging into your Dart Charge account, here are some possible solutions that can help you resolve the issue:
1. Check Your Internet Connection
Before making any adjustments, ensure that your internet connection is steady and stable.
Any disruption in the network can cause issues like login errors on Dart Charge.
Here are the steps to Check your internet connection:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
- If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
2. Wait For Some Time And Then Try Again
If the server of Dart Charge is going through some issues, like maintenance or technical problems.
If the server is down for some reason, then the best thing you can do is wait for some time and then try logging in again.
3. Double Check Login Credentials
To prevent login issues, make sure you enter your account number and password correctly.
Double-checking the accuracy of your login credentials is important to avoid any problems.
4. Clear Browser Cache And Cookies
If you encounter login issues, try clearing your browser’s cache to fix the problem. Then, attempt to log in again.
Here are the steps to clear browser cache and cookies
Steps To Clear Browser Cache And Cookies On Google Chrome:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “More tools” and then “Clear browsing data.”
- In the popup window, select “Cached images and files” and “Cookies and other site data.”
- Choose the time range for which you want to clear the data (e.g., “Last hour,” “Last 24 hours,” “All time”).
- Click on the “Clear data” button.
Steps To Clear Browser Cache And Cookies On Mozilla Firefox:
- Click on the three-line menu icon in the top-right corner of the browser window.
- Select “Options” and then “Privacy & Security.”
- In the “Cookies and Site Data” section, click on the “Clear Data” button.
- Check the boxes next to “Cookies” and “Cached Web Content.”
- Click on the “Clear” button.
Steps To Clear Browser Cache And Cookies On Safari:
- In the top menu, click on “Safari” and select “Preferences.”
- Go to the “Privacy” tab.
- Click on the “Manage Website Data” button.
- In the popup window, click on “Remove All” to clear all cookies and website data.
- Confirm by clicking “Remove Now.”
Steps To Clear Browser Cache And Cookies On Microsoft Edge:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “Settings” and then “Privacy, search, and services.”
- Under the “Clear browsing data” section, click on the “Choose what to clear” button.
- Check the boxes next to “Cookies and other site data” and “Cached images and files.”
- Click on the “Clear” button.
5. Temporarily Disable Extension
If you’re still facing login problems, consider disabling browser extensions temporarily.
Some extensions like Adblocker might interfere with the login process, causing disruptions.
Here are the general steps to disable extensions (the exact steps might vary depending on the browser):
- Open your web browser.
- Access the extensions or add-ons section.
- Locate the extension you want to disable.
- Turn off the extension using the provided toggle, checkbox, or button.
- Test Dart Charge login to check if the issue is resolved.
6. Try Using A Different Browser Or Device
Try using a different browser or device to see if the problem continues.
This can help identify if the login problem is specific to the browser or device you were using.
7. Contact Dart Charge Support
If the previous fixes didn’t work, contact Dart Charge support at 0300 300 0120 for more help.
They are experts and can provide you with specific guidance to solve the issue.