Are you also facing trouble while logging into Uber and receiving an error message- Uber Connection Error, We’re having trouble reaching the Uber network. Please check your connection or try again in a few minutes. Ulber is a very convenient, inexpensive and safe taxi service.
Users of Uber pay for their rides within the app using their smartphones. But the app is receiving a lot of criticism from its users. Because now and then they have been facing many problems with the Uber app.
Of course, it will be frustrating when it’s not working – especially if you need to get somewhere in a hurry. Among all issues users are facing, one of them is the error message they have been receiving while logging into the Uber app.
If you are facing the same issue, then don’t worry. In this guide, we will discuss what Causes “check your connection and try again” on Uber and how to fix the same.
What Causes “Check Your Connection And Try Again” On Uber?
The error message “Uber Connection Error, We’re having trouble reaching the Uber network. Please check your connection or try again in a few minutes.” typically appears when an application or device is unable to establish a stable and reliable connection to the internet or a specific server. This error can occur for various reasons, and here are some common causes:
- The most common reason for this error is a problem with your network connection. This could be due to a slow or complete loss of internet connection.
- The server you are trying to access might be hosted on a server that is temporarily down, undergoing maintenance. This could also lead to an error message.
- If the server or network you’re trying to connect to is experiencing high traffic, it could result in slow or failed connections.
- In some cases, the issue might be specific to the device you are using. It could be a compatibility issue, outdated software, or insufficient resources which may also lead to the same issue.
- If your system date and time settings are incorrect, then Uber may prevent you from logging in and cause the error message to occur.
- It might be that there’s an issue with your DNS servers and so your phone is unable to resolve IP addresses. This can prevent you from accessing various online services.
- Certain content or services might be region-locked or restricted to specific geographic locations. If you’re trying to access content from a location where it’s not available, you might encounter this error.
You need to find the right cause of the error message and fix the same. Below here we have mentioned some of the major fixes that might help you in troubleshooting this error.
How To Fix “Check Your Connection And Try Again” On Uber?
1. Ensure Good Internet Connection
You may be unable to continue through the checkout process in the app if you do not have an internet connection.
Try switching off mobile data and switching to a Wifi network instead. It is also needed that the Wifi is placed near the device for better signal strength.
While experiencing a slow or no internet connection, it is suggested to reboot wifi router. It depends on the internet usage and how often it is needed to reboot our wifi router. These are the steps to follow in restarting the wifi router:
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and now connect to the internet through it.
Ensure that you have a stable and strong internet connection and adequate speed. If you have a strong internet connection then it’ll boost the performance of the app and help in removing the glitches.
You can check your internet speed by clicking here.
2. Use A VPN
If you recently moved to a different country and you are receiving a message which says, “Check Your Connection And Try Again”. Then surely you will face difficulty while Uber login. To fix this, all you can do is Turn ON VPN and select the country where Uber App is available.
For Android:
- Install a VPN app from the Google Play Store. There are many VPN providers to choose from; some popular ones include ExpressVPN, NordVPN, and CyberGhost.
- Open the VPN app you installed.
- Sign in to your VPN account or create a new account if required.
- Once logged in, select a server location from the list provided by the VPN app.
- Tap the “Connect” button to enable the VPN.
- Once the VPN is connected, you can launch the Uber app and use it as usual with VPN protection.
For iOS:
- Download a VPN app from the App Store. Just like with Android, there are several VPN providers available for iOS devices.
- Launch the VPN app.
- Log in to your VPN account or create a new one.
- Choose a server location from the options provided.
- Tap the “Connect” or “On” button to activate the VPN connection.
- Once the VPN is connected, you can open the Uber app and use it while your data is encrypted and protected
Now check whether the issue is resolved or not.
3. Check Your System’s Date And Time Settings
If your system date and time settings are incorrect, then there may be a possibility that Uber may prevent you from logging in. To check your system’s date and time settings. Follow these steps:
- Go to Settings.
- Tap on Time and Language.
- Then select Date and Time.
- Switch on the option by which your system will automatically set the date and time.
4. Restart The Uber App
Sometimes the issue might be temporary. And you can fix the error issue just by closing and reopening the Ulta app.
Closing and reopening the app completely may fix temporary bugs and glitches that are arising and causing the malfunction.
5. Change The DNS Server
It might be that there’s an issue with your DNS servers and so your phone is unable to resolve IP addresses. This can prevent you from accessing various online services.
One way to fix this is to change your DNS servers.
Here’s how you configure those DNS servers on your phone:
- Head into Settings > Wi-Fi & network > Wi-Fi, and tap the cog icon next to your Wi-Fi network.
- Tap the edit icon at the top.
- Expand Advanced options and select Static from the IP settings menu.
- Enter 8.8.8.8 in DNS 1 and 8.8.4.4 in DNS 2.
- Enter a custom IP in the IP address field, and tap Save.
6. Wait And Retry
It’s important to note that while restarting an app can often resolve these issues, there might be cases where the problem lies with the website’s servers or infrastructure, and refreshing alone might not be sufficient to solve the problem.
And when the error is temporary due to server issues. Wait for a while and then try placing your order again. Also, it may be possible that heavy traffic on the Uber app or some technical glitch has arisen leading to trouble while processing.
As it may be possible that the server is under maintenance or is facing unexpected failures. When many users are on the app at the same time the app may not fetch data and this may cause server downtime.
In this case, you have to wait for some time and try again later. You can check the server status of Uber by clicking here.
You can also collect the latest information through their social media pages like Twitter. You can check the latest hashtags regarding this issue on Twitter. You can also tweet by your account and retweet or comment on the issue under the tweets of Uber.
7. Update The Uber App To The Latest Version
If there is an update already available and you have not updated. Using an old or outdated version of the Uber application will cause the same issue.
Also using the old or outdated version of the app leads to slow functioning which hints at pending updates of your application.
Therefore it becomes very important to check for any recent changes to ensure the apps’ smooth functioning.
You can download the most current version of the Uber app from the Google Play Store on Android or the App Store on iPhone.
8. Contact Uber Customer Support
After trying the above-mentioned fixes if you are still facing any difficulty in resolving the issue then you may contact The Uber Support Team for the same by clicking here.