Are you seeing the error code Aut001 when you are trying to log in to your Scotiabank account?
If that is the case then you might be worried sick and wondering what happened to your bank account.
But there is no need to worry as your account is completely safe.
Many users have reported seeing the Error Code Aut001 for a few days now and they have all been able to fix the issue by following our guide.
Scotiabank is one of the multinational banks of Canada with headquarters in Toronto, Ontario. Even though it has a vast customer base it can also have issues and errors that can greatly trouble you.
In this guide, we will be going through the reasons which can be the issue why you are seeing the Error Code Aut001 in Scotiabank and how you can fix it.
What Are The Reasons For Scotiabank Error Code Aut001?
There can be certain reasons why you are seeing the Error Code Aut001 while trying to log into your account in Scotiabank.
These reasons can range from incorrect login credentials to a system error in Scotiabank.
Below we have given some of the important reasons as a list for your convenience.
- You have put the wrong login credentials on the Scotiabank login page.
- Your browser is not functioning properly due to the accumulation of too many cookies and cache files.
- The browser you are using might not be compatible with Scotiabank.
- A technical error in the Scotiabank system.
How To Fix Scotiabank Error Code Aut001?
In this section, we will be looking at the fixes that will help you to fix the issue of Error Code Aut001 in Scotiabank when you are trying to log in to your account.
1. Check Login Credentials
Make sure that you have the correct login credentials when you are trying to log into your account.
Check for any mistakes you have made or whether you have entered your password correctly.
Be cautious when entering 0 and O as they look similar. Also, check for any spelling mistakes.
After you have made sure that all the login credentials are correct try to enter your account again and you should be able to open the account.
2. Reset Your Scotiabank Account Password
If you cannot log in after putting in the correct credentials then it is time to reset your password and then try to enter it.
Some users have suggested that resettling their password through Forgot password option had helped in login into their account.
You can also try to reset the password and then see what happens.
3. Clear Browser Cache And Cookies
If you haven’t cleared your browser cache and cookies for some time now then it is time to do that.
You need to always keep your cache and cookies deleted as they can cause issues when trying to open websites if you don’t.
You can easily delete the cache for your browser by following the steps below.
Clear Browser Cache for Google Chrome
- Open Google Chrome.
- Click on the three dots at the top right corner.
- Select More Tools.
- Click on Clear browsing data.
- Check all the boxes.
- Click on Clear data.
Clear Browser cache for Microsoft Edge
- Open Microsoft Edge and go to Settings.
- Select Privacy, search, and Services.
- Select Choose what to clear under it and select Clear browsing data.
- Click on Clear browsing data now.
- Under Time range select a time range that you want to clear the data for.
- Click on Cookies and other site data, and then select Clear Now.
4. Try Different Browser
Another alternative fix that you can try is to open your Scotiabank account from a different browser.
There might be a bug or glitch in the browser that you are trying to open Scotiabank through.
To avoid that you can use another different browser and open Scotiabank from there and see whether now you can operate it without Error Code Aut001.
5. Wait For Sometime
If the issue is happening due to a bug in the system of Scotiabank then there is no way you can open Scotiabank from your end.
In that case, you will have to wait till the issue gets fixed by the technical team and then you will be able to login to your account again.
You can try to check the Twitter page of Scotiabank for more information regarding the issue.
6. Contact Scotiabank Support
After you have tried all the fixes above you should be able to open Scotiabank without having the Error Code Aut001 when you are trying to login to your account.
However, if you are still seeing this error then you need to contact the Support Team and talk to them regarding this matter.