Now TV is a popular streaming service that provides a wide range of movies, TV shows, and live sports events to viewers in the UK.
However, like any online service, it can experience technical issues that prevent users from accessing content.
One such issue is Error Code 72, which occurs when a user attempts to stream a video on the Now TV app or website.
In this article, we will explore the causes of Error Code 72 and provide some solutions to fix it.
What Is Now TV Error Code 72?
Now TV Error Code 72 is a common issue that occurs when a user tries to stream a video on the service.
It is usually accompanied by an error message that reads, “Error code 72 – unknown or invalid error. ”
This error code indicates that there is a problem with the user’s account or the device they are using to access Now TV.
Why Does Now TV Error Code 72 Occurs?
Currently, there is no official information from Now TV regarding the error in question, and it has not been extensively discussed in the Now TV community.
This could indicate that the error is either a recent occurrence or a typical error caused by a temporary issue with the device or app.
However, we have provided below all the relevant details and possible workarounds to address this error.
These solutions may prove helpful in resolving the issue.
How To Fix Now TV Error Code 72?
Here are some troubleshooting tips to fix the Now TV error code 72:
1. Check Your Network Connection
Ensure that your device is connected to the internet and that the network connection is stable.
There are several websites that allow you to test your internet speed, such as www.Speedtest.net or www.Fast.com.
These sites can give you an idea of how fast your internet connection is and whether there are any issues with your connection speed.
You can also try resetting your router or modem to fix any connectivity issues.
2. Now TV Server Maintenance
Check the Now TV website or social media accounts to see if there is any scheduled maintenance.
If the server is undergoing maintenance, wait for it to complete, and then try streaming again.
You can check the Now TV servers status at: https://www.isitdownrightnow.com/nowtv.com.html
3. Update Now TV App
Ensure that your Now TV app is up to date. You can check for updates in the app store or play store and install any pending updates.
4. Clear Now TV App Cache And Data
Clearing the cache and data of the Now TV app may help resolve certain issues, but it may not necessarily fix the specific error code 72.
However, it is still worth trying this solution as it can help to refresh the app’s data and settings, which may be causing the error.
Here are the steps to clear the cache and data of the Now TV app:
Step For Clear Cache and Data on Android:
- Open the Settings app on your Android device.
- Scroll down and select the “Apps” or “Application Manager” option.
- Find the Now TV app from the list of installed apps and tap on it.
- Tap on the “Storage” option.
- Select the “Clear Cache” option to clear the app’s cache.
- If you want to clear the app’s data as well, select the “Clear Data” option. This will reset the app to its default settings, and you will need to sign in again.
- Once you have cleared the cache and/or data, restart your device and then try opening the Now TV app again.
Step For Clear Cache and Data on iOS:
- Go to your device’s Settings app.
- Scroll down and select “General.”
- Select “iPhone Storage” or “iPad Storage.”
- Find the Now TV app from the list of installed apps and tap on it.
- Tap on the “Offload App” option to clear the app’s cache.
- If you want to clear the app’s data as well, select the “Delete App” option. This will reset the app to its default settings, and you will need to sign in again.
- Once you have cleared the cache and/or data, restart your device and then try opening the Now TV app again.
5. Uninstall And Reinstall The Now TV App
If none of the above solutions work, try uninstalling and reinstalling the Now TV app.
This can help to fix any issues with the app or compatibility issues with the device.
6. Contact Now TV Support
If the error code 72 persists, contact Now TV customer support.
They will be able to assist you with further troubleshooting or escalate the issue to their technical team.
Here’s the link to the Now TV support page where you can find different ways to contact their customer support team:https://help.nowtv.com/article/how-to-contact-now
