Shopee is the leading e-commerce online shopping platform in Southeast Asia and Taiwan. It provides customers with an easy, secure and fast online shopping.
Are you facing issue in Shopee app, Shopee app keeps crashing for you?
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Shopee app keeps crashing and how to fix it.
Why Is Shopee App Keeps Crashing?
If Shopee app keeps crashing, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the Shopee app.
- Your device is not compatible with Shopee app
- You have turned on the low data mode in your mobile
- You haven’t updated the Shopee app in a long while
- Your Wi-Fi or mobile data is not working properly
How To Fix Shopee App Keeps Crashing?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why your Shopee app keeps crashing is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
Try alternating between Wi-Fi and mobile data to see if Shopee app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Shopee App
Sometime, closing and again opening the app resolve Shopee app related issue.
So, To fix Shopee app crashing issue, first close the app and then try to open again. It will fix your issue and Shopee app will work fine.
If still Shopee app keeps crashing then try out other fixes.
Fix 3: Wait For Sometime
If Shopee app is crashing then there are chances that there are some bug or glitch in Shopee App or Shopee app server is down and Shopee team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till the bug is resolved by Shopee team side or Shopee server is up.
Fix 4: Update Shopee App To Latest Version
To Fix Shopee app crashing issue, update Shopee app with latest version because Sometime old version not work perfectly.
If your Shopee app version is outdated then it may not work properly.
Also updating the Shopee app to latest version will fix all previous bug in the app which were known to Shopee support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 5: Check Compatibility Of Your Device With Shopee App
If Shopee app keeps crashing in your device, then first check compatibility of your device with Shopee app.
If your device is not compatible with the Shopee app then use another device which is compatible with Shopee app, Shopee app will work fine and the issue will be resolved.
Fix 6: Clear Shopee App Cache
Most of time, when there is some issue with Shopee app, clearing the app cache will resolve the issue.
So, To fix the Shopee app crashing issue, clear Shopee app cache. To clear the Shopee App cache,
For Android users, Go to settings >> Find Shopee App and click on that >> Tap on clear cache. Shopee App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Shopee App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Shopee app.
Check Shopee app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 7: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Shopee app. So, Close the Shopee app and restart your device.
After Restarting the device, Shopee App will work fine.
Also Read: What Does Do Not Disturb Do?
Conclusion
To Fix Shopee app crashing issue, check for stable internet connection, Close then Reopen app and update Shopee app to latest version. This will fix your issue and the Shopee App will work fine.
Alternately, If there is some bug or glitch in Shopee App. So, in this case wait till the bug is resolved by Shopee team.
After that also update the Shopee app to latest version if available and Shopee App will work fine.