Are you a loyal Starbucks customer who has noticed a sudden disappearance of your hard-earned stars?
You’re not alone. Many Starbucks Rewards members have reported missing stars from their accounts, leaving them frustrated and confused.
With the Starbucks Rewards program being a significant incentive for customers to continue purchasing from the coffee giant, the loss of stars can feel like a significant blow.
In this blog post, we’ll explore the reasons why your Starbucks stars might have disappeared and what you can do to prevent it from happening again.
Why Did My Starbucks Stars Disappeared
If you’re a Starbucks Rewards member, you may have noticed that some or all of your stars have disappeared from your account. This can be frustrating, especially if you were saving up for a free drink or food item.
Here are some possible reasons why your Starbucks stars disappeared:
1. Expiration
Starbucks stars have an expiration date. If you don’t use them before the expiration date, they will disappear from your account.
The expiration date for stars varies depending on the type of reward.
For example, stars earned through the Starbucks Rewards Visa Card expire six months after they are earned, while stars earned through purchases at Starbucks stores expire six months after they are earned.
2. Inactivity
If you haven’t used your Starbucks Rewards account in a while, your stars may have disappeared due to inactivity.
Starbucks will deactivate your account if you don’t earn or redeem any stars for a consecutive period of six months.
Once your account is deactivated, your stars will disappear.
3. Technical Issues
There may be technical issues with the Starbucks Rewards system that caused your stars to disappear. This is rare, but it can happen.
If you believe this is the case, you can contact Starbucks customer service to see if they can restore your stars.
4. Violation Of Terms And Conditions
If you violate the terms and conditions of the Starbucks Rewards program, your stars may be removed from your account.
For example, if you use a leaked QR code to earn stars, Starbucks may remove those stars from your account and suspend your account.
How To Fix Starbucks Stars Have Disappeared
1. Check The Expiration Date
Make sure that your stars haven’t expired. If they have, there’s nothing you can do to get them back.
2. Check Your Account Activity
Make sure that you’ve been using your Starbucks Rewards account regularly. If you haven’t, your account may have been deactivated, and your stars may have disappeared.
3. Contact Customer Service
If you believe that your stars disappeared due to a technical issue or an error, contact Starbucks customer service. They may be able to restore your stars.
4. Follow The Terms And Conditions
Make sure that you’re following the terms and conditions of the Starbucks Rewards program. If you violate the terms and conditions, your stars may be removed from your account.