Whataburger Wait Time & Call In Policy

Whataburger is a American fast-food chain that prides itself on delivering delectable meals quickly and efficiently.

This guide aims to walk you through Whataburger’s wait time and call-in policy, providing an in-depth understanding of what you can expect from this popular restaurant chain.


Whataburger Wait Time Explained

1. In-Store Wait Times

Whataburger takes customer satisfaction seriously, and it’s evident in their wait time policy. Here’s a closer look at their in-store wait times:

a. Peak Hours

During peak hours, usually from 11:00 am to 2:00 pm and 5:00 pm to 8:00 pm, you may experience wait times ranging from 5 to 10 minutes.

b. Non-Peak Hours

Outside of peak hours, you can expect a faster service, with wait times often less than 5 minutes.

2. Drive-Thru Wait Times

The drive-thru service is designed for your convenience. Whataburger strives to serve every drive-thru customer within:

  • Under 5 minutes: During non-peak hours.
  • 5 to 10 minutes: During peak hours.

Whataburger’s Call-In Policy

1. Placing An Order

a. Via Phone Call

Whataburger allows customers to call in and place their orders in advance. Simply dial the nearest location’s number, and your meal will be prepared for pickup.

b. Via Whataburger App

You can also utilize the Whataburger App to place your order, allowing for a seamless and convenient experience.

2. Pick Up Policy

a. In-Store Pickup

After calling in your order, you can pick it up at the designated counter, often within 10 minutes of placing the order.

b. Drive-Thru Pickup

For those on the go, drive-thru pickup for call-in orders is also available.

3. Payment Options

Various payment options are available for call-in orders, including credit/debit cards and the Whataburger App.

Tips To Reduce Wait Times

To make your Whataburger experience even smoother, consider the following tips:

  • Order during non-peak hours: This can significantly reduce your wait time.
  • Utilize the Whataburger App: Place your order in advance through the app.
  • Consider a special pickup option: Opting for drive-thru or curbside pickup can be quicker during busy hours.