Outlook is a widely used email program made by Microsoft, that helps many people handle emails, schedules, and tasks.
Yet, like all software, Outlook can have problems, and one of them is the frustrating “Something Went Wrong Refresh the Application” message.
The full error message reads: “Something Went Wrong There was something that went wrong with the application. Please refresh your browser window to continue.”
This article explains why this happens and offers simple steps to fix it and get Outlook to work smoothly again.
What Causes “Something Went Wrong Refresh The Application” On Outlook?
The “Something Went Wrong Refresh the Application” error in Outlook means there’s a problem inside Outlook itself.
It could be due to a temporary issue caused by a recent update or a technical problem.
Another reason might be damaged storage for temporary data that helps Outlook run smoothly.
Sometimes, extra tools you added to Outlook might make errors happen.
Also, problems with the internet connection or the Outlook server can make this error appear.
How To Fix “Something Went Wrong To Refresh The Application” On Outlook?
Below are several potential solutions that you can explore in order to address and rectify the problem you are encountering:
1. Check Your Internet Connection
Before making any changes make sure that your internet connection is steady and stable.
Here are the steps to Check your internet connection:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
- If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
2. Check Outlook Server Status
Check if the “Something Went Wrong Refresh the Application” error is occurring due to a server issue with Outlook.
If the server is experiencing problems, you should wait for some time and try again later.
3. Restart Outlook
Quit Outlook completely by shutting down the application and then restarting it.
Occasionally, minor hiccups can be resolved effectively by restarting the application in a simple manner.
4. Check For Outlook Update
Make sure your Outlook is up-to-date with the latest version installed, as using outdated software can cause compatibility problems that trigger errors.
Keep an eye out for updates and install any that are available to keep Outlook running smoothly.
Here are the steps to check for updates in Microsoft Outlook:
- Open Microsoft Outlook.
- Click on File.
- Click on Account.
- Click on Update Options.
- Click on Update Now.
5. Clear Outlook Cache
Try clearing the Outlook cache, as sometimes these caches can get corrupted and cause issues with the application.
After clearing the cache, check if the issue has been resolved or not.
Here are the steps to clear the Outlook cache within the app:
- Open Microsoft Outlook.
- Click on File.
- Click on Options.
- Click on Advanced.
- Scroll down to the “Outlook Start and Exit” section.
- Click on the “Empty Auto-Complete List” button to clear the cache of email addresses that appear when you start typing in the “To,” “Cc,” and “Bcc” fields.
- Click on the “Empty Cache” button to clear the cache of previously opened attachments and web pages.
- Click on OK to save the changes.
6. Disable Add-ins
Add-ins may cause errors if they conflict with Outlook.
To troubleshoot, consider temporarily deactivating recently added add-ins or extensions to determine if this will resolve the problem.
Here are the steps to disable add-ins in Microsoft Outlook:
- Open Microsoft Outlook.
- Click on File.
- Click on Options.
- In the Options window, click on Add-ins.
- At the bottom of the window, ensure that the “Manage” drop-down has “COM Add-ins” selected.
- Click on the “Go…” button.
- In the COM Add-Ins window, uncheck all the add-ins listed.
- Click on OK.
7. Temporarily Disable Antivirus Or Firewall
Try temporarily disabling the antivirus or firewall, and then check if this issue is caused by the security application.
To temporarily disable your antivirus software, locate the antivirus program on your computer, open its settings, and disable it.
To temporarily disable your firewall, follow these steps:
- Open the Control Panel.
- Search for “Windows Defender Firewall” or “Firewall.”
- Select the appropriate network profile.
- Choose the option to turn off the firewall for the selected profile.
- Save the changes and exit the settings.
8. Uninstall And Reinstall The Outlook Application
If nothing else has fixed the issue, try uninstalling Outlook from your device and then reinstall it from the official website.
Here are the steps to uninstall and reinstall the FiveM application on your device:
- Press the Windows key + “I” to open the Settings menu.
- Go to “Apps” or “Apps & features” in the Settings menu.
- In the search bar, type “Outlook” to locate the Outlook application.
- Once you find Outlook in the list, click on it to select it.
- Click on the three dots button, usually located next to the app’s name.
- From the dropdown menu, choose “Uninstall” to remove Outlook from your PC.
- Download the Outlook installation file from the official website.
- Once the download is complete, locate the file and run it to install Outlook on your PC.
9. Try Accessing Outlook From A Different Device Or Browser
If the issue persists, try accessing Outlook from a different device or using a different browser.
By doing this, you can determine if the problem is specific to your device.
10. Contact Outlook Support
If the problem persists, consider reaching out to Outlook Support for further assistance.