How To Fix “This App Is Restricted To Premium Users Only (Error Code: Accesspoint 22)” On Spotify

Are you getting error code 22 on Spotify while login?

The error message reads “This App Is Restricted To Premium Users Only (Error code: accesspoint:22)”.

The Spotify error code 22 is occurring if the using outdated version of Spotify or incompatible device.

Now, Spotify discontinues support for old app versions for Android, MAC, Windows, iPhones.

In this guide, we will discuss what causes”This App Is Restricted To Premium Users Only (Error code: accesspoint:22)” and how to fix it.

What Causes “This App Is Restricted To Premium Users Only (Error Code: Accesspoint 22)” On Spotify

The majority of the users experiencing this error have reported using Spotify versions 1.1.58 and older than this for windows.

Below are some reddit users discussions:

“This happened to me too, I’m on macOS. I was using version 11.29 version from April 2020, Looks like the best we can settle for is to use something like version Spotify 1.1.61.583 which still works.”

“They did the same to the android app below v8.00, says “Spotify Premium Required.”

Spotify team also sent to email to everyone says any version before April 2021 won’t be supported.

Hello,
We are reaching out to remind you that you are using an outdated version of the Spotify desktop app.

Starting May 12, 2023 you will no longer be able to login and use Spotify. This will affect the version you are using along with any other version of Spotify for desktop released before April 2021.
As part of this process we will start updating affected versions of Spotify automatically, making sure that you can continue listening and enjoy the latest features offered by Spotify. This update also ensures that you have access to the latest bug fixes and security updates, improving the stability and security of the Spotify app.

When the upgrade starts, you might notice your Spotify app restarting or re-installing on its own, this is an expected part of the upgrade process, and there is no need to be alarmed. You’ll be able to keep using your Spotify as usual once the upgrade is done.
You can reach out to Customer Support or visit our Support site for more information. Thank you for using Spotify!

How To Fix “This App Is Restricted To Premium Users Only (Error Code: Accesspoint 22)” On Spotify

1. Verify Your Device’s Compatibility With Spotify

The first step to addressing “This App Is Restricted To Premium Users Only (Error code: accesspoint 22)” is to ensure your device is compatible with Spotify.

This problem often arises for users of older devices, including previous-generation iPhones or older MacBooks or Older Androids or Windows OS Versions, due to compatibility issues with the latest Spotify updates.

To ensure your device is compatible, check Spotify’s list of supported devices. If necessary, consider updating your operating system to enhance compatibility with Spotify.

2. Update Spotify To The Latest Version

If your device is compatible with Spotify, yet you’re still encountering this error, make sure you’re running the latest version of the app. Using an outdated version of Spotify can trigger this issue, so keeping your app up-to-date is crucial.

Follow these steps to update Spotify on your device:

For Android:

• Open the Google Play Store.
• Search for the Spotify app in the search bar.
• If an update is available, you’ll see an “Update” button next to the Spotify app. Tap on it to initiate the update.
• Wait for the update to complete, and then relaunch Spotify.

For iPhone:

• Open the App Store on your iPhone.
• Tap on your profile picture or the “Today” tab at the bottom of the screen.
• Scroll down to find the “Available Updates” section.
• If an update is available for Spotify, you’ll see it listed here. Tap on the “Update” button next to Spotify to update the app.
• Once the update is finished, launch Spotify to see if the error persists.

For Mac:

• Open the App Store on your Mac.
• Click on the “Updates” tab in the top navigation bar.
• If an update is available for Spotify, you’ll find it listed here. Click the “Update” button next to Spotify to start the update process.
• After the update is complete, open Spotify and check if the error is resolved.

For Windows:

• Open Spotify on your Windows computer.
• Click on the arrow next to your profile picture in the top-right corner.
• Select “Preferences” from the drop-down menu.
• Scroll down to the “About Spotify” section.
• If an update is available, you’ll see an option to “Update Now.” Click on it to update Spotify to the latest version.
• After the update is finished, relaunch Spotify and see if the error persists.

3. Uninstall & Reinstall Spotify

If updating Spotify didn’t resolve the error, uninstalling and reinstalling the app can help fix any underlying issues. Follow these steps:

For Android:

• Go to the Settings menu on your Android device.
• Select “Apps” or “Applications” and find Spotify in the list.
• Tap on Spotify and then choose “Uninstall” or “Remove.”
• Confirm the uninstallation.
• Visit the Google Play Store, search for Spotify, and reinstall the app.
• Launch Spotify and check if the error is resolved.

For iPhone:

• Press and hold the Spotify app icon on your iPhone’s home screen until the icons start shaking.
• Tap the “X” icon on the Spotify app to uninstall it.
• Confirm the uninstallation.
• Open the App Store, search for Spotify, and reinstall the app.
• Once the installation is complete, open Spotify and see if the error persists.

For Mac:

• Quit Spotify if it’s running.
• Open the “Applications” folder on your Mac.
• Locate Spotify and drag it to the Trash.
• Right-click on the Trash icon in the dock and choose “Empty Trash.”
• Visit the official Spotify website, download the latest version for Mac, and install it.
• Launch Spotify and check if the error is resolved.

For Windows:

• Close Spotify if it’s currently running.
• Press the Windows key + R to open the Run dialog box.
• Type “appwiz.cpl” and press Enter to open the “Programs and Features” window.
• Find Spotify in the list of installed programs, right-click on it, and select “Uninstall” or “Remove.”
• Follow the on-screen prompts to complete the uninstallation.
• Visit the official Spotify website, download the latest version for Windows, and install it.
• Launch Spotify and see if the error has been resolved.

Alternatively, You can also install the Spotify from Microsoft Store for Windows:

• Open the Microsoft Store on your computer.
• Search for Spotify in the search bar.
• Click on Install and follow the installation prompts.

4. Restart Your Device

Even with a compatible device and an updated Spotify app, you may still encounter the error.

In this case, give your device a fresh restart. This often resolves minor system glitches and could solve the Accesspoint:22 error.

5. Reach Out To Spotify Support

If you’ve tried the steps above and the error persists, it’s time to get in touch with Spotify Support.

They can help identify any unusual issues and provide personalized guidance.