Are you a PlayStation enthusiast struggling with the PlayStation Store’s search feature on your PS4 or PS5?
We understand how frustrating it can be when you can’t search for your favorite games or apps.
But don’t worry, we’ve got you covered!
In this blog post, we’ll walk you through a detailed, step-by-step guide on how to troubleshoot and fix this issue.
Why Is PlayStation Store Search Not Working?
The PlayStation Store search function might not be working on your PS4 or PS5 due to several reasons:
- Software Glitches: Software issues, bugs, or glitches in the PlayStation Store or the console’s system software can cause the search function to stop working temporarily.
- Internet Connectivity Problems: A poor or unstable internet connection can hinder the proper functioning of the PlayStation Store, including the search feature.
- Server Issues: The PlayStation Store servers might be experiencing issues, overloads, or undergoing maintenance, leading to certain features, including search, being temporarily inaccessible.
- Outdated System Software: If your PS4 or PS5 system software isn’t up-to-date, it could lead to various issues, including problems with the PlayStation Store search function.
- Regional Restrictions: Sometimes, certain games or content might not show up in search results due to regional restrictions or settings.
How To Fix PlayStation Store Search Not Working
1. Restart Your Console
Sometimes, a simple restart can clear out minor system bugs that are causing issues.
On PS4:
- Press and hold the PS button on your controller to bring up the Quick Menu.
- Choose “Power Options” and then select “Restart PS4”.
On PS5:
- Press the PS button on your controller to open the Control Center.
- Choose “Power” and then select “Restart PS5”.
2. Check Internet Connection
A weak or unstable internet connection can interfere with the PlayStation Store’s functions.
On both PS4 & PS5:
- Go to “Settings” > “Network” > “Test Internet Connection”.
- If your connection is weak or unstable, try resetting your router or using a wired connection.
3. Clear PlayStation Store Cache
Clearing the cache can often resolve functionality issues within applications, including the PlayStation Store.
On PS4:
- Go to “Settings” > “System Storage Management” > “Saved Data” > “Media Player”.
- Select “Options” and then “Delete”.
On PS5:
- Go to “Settings” > “Storage” > “Console Storage” > “Saved Data”.
- Select the “Media Gallery” and then “Delete”.
4. Update System Software
Outdated system software can sometimes cause issues with certain features.
On PS4:
- Navigate to “Settings” > “System Software Update” and if there’s an update available, select “Update”.
On PS5:
- Go to “Settings” > “System” > “System Software” > “System Software Update and Settings”.
- If an update is available, choose “Update”.
5. Rebuild Database
If none of the above steps have worked, the last resort is to rebuild the database in Safe Mode. This will not delete your data but will reorganize it, potentially fixing any issues.
On both PS4 & PS5:
- Turn off your console and then press and hold the power button until you hear two beeps.
- Connect your DualShock 4 or DualSense controller via USB and press the PS button.
- Select “Rebuild Database” and wait for the process to complete.
6. Contact PlayStation Support
If you’re still encountering issues after following all the steps, consider reaching out to PlayStation Support for further assistance.
By following these steps, you should be able to resolve any issues with the PlayStation Store search not working on your PS4 or PS5 console.