Are you tired of encountering the “Request Timed Out” error while attempting to play Soul Knight Prequel?
This frustrating issue can often be attributed to network connectivity problems. However, fear not, as I’m here to guide you through resolving this obstacle.
In this comprehensive blog, we will delve into practical steps to address the “Request Timed Out” error in Soul Knight Prequel.
By carefully examining and potentially switching your network environment, you can swiftly return to enjoying the game without any interruptions.
Stay tuned as we explore effective solutions to this common problem and ensure that you can seamlessly immerse yourself in the captivating world of Soul Knight Prequel once again!
How To Fix Soul Knight Prequel Request Timed Out Please Check And Switch The Network Environment And Try Again
To Fix, Exit the Game Completely then Re-enter, Logout & Login Into the App.
If still issue persists, wait for 1-2 hours because chances that there is some technical glitch in the game. After that make sure the Soul Knight Prequel app is updated to the latest version.
Players of Soul Knight Prequel have been facing various challenges due to anomalies affecting the game’s servers.
These issues have been affecting several aspects of gameplay, including difficulties with logging in, receiving orders, and claiming gift codes.
Here are some detailed steps to help mitigate these problems recommended by Soul Knight Prequel:
- If you find yourself unable to access the game, it’s advisable to exhibit patience and attempt to log in after some time has passed. Alternatively, switching your network connection (for example, from Wi-Fi to mobile data, or vice versa) might resolve the issue. This is a common troubleshooting step that can sometimes bypass network-related difficulties.
- There have been reports of disconnections occurring specifically when players are opening treasure chests or card packs within the game. To prevent any potential loss of items due to these errors, it is recommended that if you encounter an error message during this process, you should exit the game completely and then re-enter, or use the retry option provided within the game. It is important to avoid selecting the option to return to the main menu when an error message is displayed, as this could potentially lead to loss of items or progress.
- When attempting to redeem gift codes, you might experience a lack of response from the game. If this happens, it is suggested to try the redemption process again later or to log out of the game and log back in at a time when the servers are likely to be less burdened and more stable.
- In some instances, players have made purchases but haven’t received their items immediately. This delay is also attributed to server-related issues. Typically, logging out of the game and then logging back in after a period of 1-2 hours should resolve this and you should receive your items. If the problem persists beyond this timeframe, reach out to customer service: [email protected]
- It’s also crucial to keep the game up-to-date. If you’re encountering issues, check to see if there’s a new version of Soul Knight Prequel available for download. Updating to the latest version of the app can often resolve some of the server-related issues, as updates typically include bug fixes and improvements to the game’s stability. You can do this through your device’s app store or the game’s official website.
While you are waiting for the error to be fixed, there are a couple of things you can do on your side to minimize your potential loss:
1. Items temporarily lost:
Server lags and disconnections are the main reasons for losing items in the game. Players may encounter a disconnection when picking up loot during a run. If that happens to you, please wait patiently for the network connection to be restored. Players may encounter a disconnection when purchasing a treasure chest or opening it in Chillstead Village. Please do not click Return to the Main Menu if that happens to you. Kill the game app, then log in again and enter Chillstead Village. The chest or items will stay on the spot.
2. Delay in redeeming gift codes
The failure to redeem the gift code is due to server lag and disconnection, which prevents the client from being notified in time to deliver the items. Normally, if the gift code is shown as claimed successfully, the player should be able to receive the gift after re-logging into the game. We will work hard to optimize the gift code redemption logic to reduce server pressure and reduce redemption delays.
3. Delay in order delivery
We will re-send unreceived orders in bulk on a daily basis. For most players who do not receive what they paid for, they need to log out and re-enter the game or log in the next day to receive their orders. If you still have not received the order after logging in for many days, please send our customer service a screenshot of the Order History. Due to a high demand for customer service, we are sorry that we can’t reply to all messages in a timely manner. Please leave messages and we will be here with you as soon as possible.
4. Can’t claim beta test payment compensation
Players may encounter a disconnection when claiming items attached to a mail-in Chillstead Village. If that happens, the saved data may not be refreshed normally. In this case, exit the game and restart it to check whether the items attached to the mail are restored to your account. If, after re-login, you still do not receive the Fish Chips, we will resend the compensation mail to each former tester who can’t receive it after the server is stabilized.
Source: Soul Knight Prequel on Facebook