Are you frustrated with the Soul Knight Prequel app constantly crashing or displaying a black screen? You’re not alone.
Many players have encountered these issues, but don’t worry, solutions are available.
In this article, we’ll explore effective methods to resolve the black screen error and frequent crashing problems in the Soul Knight Prequel app.
How To Fix Soul Knight Prequel Black Screen/ Keeps Crashing?
1. Restart Your Device
Sometimes, a simple restart can work wonders. Close the Soul Knight Prequel app and restart your device to see if the issue is resolved.
On most devices, you can restart by holding down the power button and selecting “Restart” or “Reboot” from the menu that appears. This action closes all running apps and processes, which can help resolve temporary issues.
2. Check For Updates
Ensure that you have the latest version of the Soul Knight Prequel app installed on your device. Developers often release updates to fix bugs and improve performance.
- For Android devices, open the Google Play Store, tap the menu icon, and select “My apps & games.” Look for Soul Knight Prequel in the list of apps and see if there’s an update available.
- For iOS devices, open the App Store, tap your profile picture, and scroll down to the “Available Updates” section to check for updates for Soul Knight Prequel.
3. Clear App Cache And Data
If the app continues to display a black screen or crashes frequently, try clearing the app’s cache and data.
- On Android devices, navigate to Settings > Apps > Soul Knight Prequel. Tap on “Storage” and then select “Clear Cache” to remove temporary files that may be causing issues. If the problem persists, you can also choose “Clear Data” to reset the app to its default state.
- On iOS devices, you can uninstall the app by long-pressing the app icon until it jiggles, then tapping the “X” and confirming the deletion. Afterward, you can reinstall the app from the App Store.
4. Check For System Updates
Make sure your device’s operating system is up to date. System updates often include bug fixes and improvements that can address app-related issues.
- For Android devices, go to Settings > System > Advanced > System update to check for any available updates.
- For iOS devices, navigate to Settings > General > Software Update to see if there are any updates available for your device.
5. Disable Background Apps
Background apps can sometimes interfere with the performance of other apps. Try closing any unnecessary background apps before launching Soul Knight Prequel.
On most devices, you can view and close background apps by accessing the app switcher or recent apps screen.
This action varies depending on the device and operating system, but it generally involves swiping up or tapping a specific button to close apps running in the background.
6. Contact Soul Knight Prequel Support
If the issue persists, consider reaching out to the app’s support team for further assistance. They may have specific troubleshooting steps or be able to provide insight into the cause of the problem.