Are you encountering the frustrating message “Can’t Use This Folder to Protect Your Privacy, Choose Another Folder” while using ZArchiver on your Android device? You’re not alone.
The full error message says-“Can’t use this folder, To protect you privacy, choose another folder.”
Many users have encountered this issue and found it to be a hindrance in managing their files. Fortunately, there are effective solutions available to resolve this problem and regain seamless access to your files.
In this guide, we’ll explore practical steps to fix the “Can’t Use This Folder” error in ZArchiver, allowing you to navigate your files without unnecessary restrictions.
How To Fix ZArchiver Can’t Use This Folder To Protect Your Privacy Choose Another Folder?
If you encounter the “Can’t use this folder. To protect your privacy, choose another folder” error while using ZArchiver on an Android device, it typically means the app is being prevented from accessing a specific folder due to privacy restrictions introduced in recent Android versions.
Here’s how to fix this issue:
Method 1:
- Open Device Settings:
- Access your device’s Settings menu from the app drawer.
- Navigate to ZArchiver Settings:
- Locate and select the “Apps” section within Settings.
- Find and tap on the ZArchiver application.
- Grant Storage Access Permission:
- Inside ZArchiver settings, navigate to Permissions.
- Ensure that the storage access permission is enabled for ZArchiver.
- Save Changes and Exit:
- Once you have granted storage access permission, close the settings window.
- Access Folder with ZArchiver:
- Return to ZArchiver and attempt to access the folder that was previously showing the privacy error message.
Method 2:
- Install Files Application:
- Go to the Google Play Store on your Android device.
- Search for and install the Files by Google application.
- Open Files App:
- Once installed, open the Files app from your app drawer.
- Navigate to the Desired Folder:
- In the Files app, navigate to the folder that you are unable to access using ZArchiver. For example, you can find this folder under Android/data.
- Copy the Folder:
- Long press on the folder you want to access.
- Select the Copy option from the menu that appears.
- Choose Destination:
- Navigate to a location within your device where you have full access and can easily manage files.
- Paste the folder into this new location by selecting the Paste option.
- Verify Copy:
- Check that the folder has been successfully copied to the new location without any errors.
- Access with ZArchiver:
- Open ZArchiver and navigate to the new location where you copied the folder.
- Try accessing the contents of this folder using ZArchiver.
By following these detailed steps, you should be able to address the “Can’t use this folder” error in ZArchiver and regain the ability to access and manage your files using the app.
If the problem persists after trying these solutions, you may need to look into additional troubleshooting steps, such as choosing a different folder, app updates, clearing the app’s cache, or contacting the app’s support team for further assistance.
Below is a detailed explanation for the same:
1. Choose A Different Folder
Try selecting a different folder within ZArchiver. Avoid folders that contain sensitive data or system files. You can also create a new folder specifically for ZArchiver to use.
2. Check For ZArchiver Updates
App developers frequently release updates to fix bugs or compatibility issues. Open the Google Play Store, search for ZArchiver, and see if an “Update” button is available. If so, tap it to download and install the latest version.
3. Restart Your Device
Sometimes, a simple restart can help apply any changes you’ve made and resolve unexpected behavior.
Press and hold your device’s power button, then select “Restart” from the options that appear. After your device has rebooted, try using ZArchiver again to see if the issue has been resolved.
4. Clear ZArchiver’s Cache
- Go back to the ZArchiver app info page in the Settings menu.
- Look for an option called “Storage” or “Storage & Cache.”
- Tap “Clear Cache.” This will remove temporary files that may be causing issues with the app.
- Do not tap “Clear Storage” or “Clear Data” unless you want to reset the app to its original state, which will remove all your settings and data within the app.
If none of the above steps work, you can visit their official website at zarchiver.net. On the website, you can find information about the application, its features, and support types available.
Unfortunately, ZArchiver developers mention that they are not able to help users restore their passwords.