Are you encountering the frustrating Pokemon Home Error Code 800 with Detail Code 100104? Don’t worry, you’re not alone.
Many Pokemon Home users have faced this issue, but the good news is that there are solutions available.
The full error message says: “A communication error has occurred. code:800 detail code: 100104“
In this blog, we’ll explore effective methods to resolve this error and get you back to enjoying your Pokemon Home experience hassle-free.
How To Fix Pokemon Home Error Code 800 Detail Code 100104?
To Fix Pokemon Home error code 800 detail code 100104, you can check server status of Pokemon Home, restart your device and app, clear cache on your mobile devices. Additionally, you can check your internet connection.
1. Check The Server Status Of Pokemon Home
Checking the server status is essential because if the servers are down, you must wait until they are operational again before you can successfully log in.
- Visit the official Pokemon Home website or use social media platforms like Twitter to check for any announcements regarding server maintenance or downtime.
- You can also check community forums for user reports on server status.
2. Restart Your Device And Pokemon Home App
Restarting both the Pokemon Home app and your device can resolve temporary glitches that might be causing the error code to appear. This process refreshes the system’s memory and can often clear up issues that prevent the app from functioning properly.
- Close the Pokemon Home app completely on your device.
- Turn off your device for at least 30 seconds before turning it back on.
- Reopen the Pokemon Home app and attempt to log in again.
3. Clear Cache Of Pokemon Home On Mobile Device
Clearing the cache on your mobile device can fix issues related to corrupted or outdated data that might be causing the error code. This action does not delete your data or Pokemon but removes temporary files that could interfere with the app’s performance.
For Android:
- Go to your device’s Settings menu.
- Navigate to Apps or Application Manager.
- Scroll to find the Pokemon Home app and select it.
- Tap on ‘Storage‘ and then on ‘Clear Cache‘.
- Reopen the app to see if the issue has been resolved.
For iOS:
- Open the Settings app on your iPhone.
- Tap ‘General‘, then tap ‘iPhone Storage‘.
- Scroll through the list and select the app you want to offload.
- Tap ‘Offload App‘.
- Confirm by tapping ‘Offload App‘ again.
4. Check Internet Connection
Ensuring a stable internet connection is crucial because Pokemon Home requires a reliable network to function properly. A poor or unstable connection could lead to error codes and connectivity issues.
- Switch to Wi-Fi if you are using a cellular data connection, as Wi-Fi is typically more stable.
- If you are already on Wi-Fi, try moving closer to your router to improve the signal strength.
- Toggle Airplane Mode on and then off again to reset your network connection.
- Go to Settings > Wi-Fi and reselect your Wi-Fi network, entering the password if prompted.
- Restart your router by unplugging it for about 30 seconds and then plugging it back in.
- If the problem persists, try using a different Wi-Fi network to rule out issues with your primary network.
5. Uninstall And Reinstall Pokemon Home
Sometimes uninstalling and reinstalling Pokemon Home can resolve persistent issues by removing and replacing all of the app’s data and files on your device. This can help to eliminate any corrupted files that might be causing the error.
On Android:
- Go to Settings > Apps > Pokemon Home > Uninstall.
- Open Google Play Store, search for Pokemon Home, and select Install.
On iOS:
- Long-press Pokemon Home app icon > Remove App > Delete App.
- Open App Store, search for Pokemon Home, and tap Get or the cloud icon to reinstall.
On Nintendo Switch:
- Go to System Settings > Data Management > Manage Software > Pokemon Home > Delete Software.
- Open eShop, search for Pokemon Home, and select Download to reinstall.
6. Contact Pokemon Home Support
If none of the above steps work, the issue might be more complex and require assistance from Pokemon Home’s support team. They can provide further guidance and potentially fix the issue from their end.
- Visit the Pokemon Home Support website.
- Look for the ‘Contact Us‘ option to get in touch with the support team.
- Provide them with the error code and any other relevant information about your issue.