Are you tired of encountering the frustrating YouTube TV error code 99999? You’re not alone.
Many users have experienced this issue, but the good news is that there are effective solutions available.
In this blog, we will explore various troubleshooting methods to help you resolve the YouTube TV error code 99999 and get back to enjoying your favorite content without interruptions.
How To Fix YouTube TV Error Code 99 999?
To fix YouTube TV Error Code 99999, you can restart your device, and check for app updates, and internet connection. Moreover, you may also check location permissions, and refresh internet content.
Below is a detailed explanation of all the above-mentioned fixes:
1. Restart Your Device
Restart the device you are using to access YouTube TV. This can help to resolve temporary issues with the app or device.
Here are the steps to restart your device:
- Mobile Devices (iOS and Android):
- Press and hold the power button.
- Select “Restart” or “Reboot” when prompted.
- Smart TVs and Streaming Devices:
- Locate the physical power button on the device.
- Press the power button to turn off the device, then press it again to turn it back on.
- Computers (Windows and Mac):
- Click “Start” or the Apple menu.
- Select “Restart” from the power options menu.
2. Check For App Or Device Updates
Ensure that both the YouTube TV app and your device’s operating system are up to date. Updating the app and device can resolve compatibility issues and bugs that may be causing the error.
Here are the short steps to check for app or device updates:
- Mobile Devices (iOS and Android):
- Open the App Store or Google Play Store.
- Navigate to the “Updates” section and tap “Update” next to the app or system update.
- Smart TVs and Streaming Devices:
- Access the app store or system settings.
- Look for the “Updates” or “System Update” section and check for available updates.
- Computers (Windows and Mac):
- Open the app store or system settings.
- Find the “Updates” or “Check for Updates” section and follow the on-screen instructions to update apps or the operating system.
3. Check Your Internet Connection
Verify that your internet connection is stable and working properly. A weak or unstable internet connection can lead to playback errors on YouTube TV. Consider restarting your router or modem if necessary.
While experiencing a slow or no internet connection, it is suggested to reboot the Wi-Fi router. These are the steps to follow in restarting the Wi-Fi router:
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and connect to the internet through it.
You can check your internet speed by clicking here.
4. Check Location Permissions
Ensure that the YouTube TV app has the necessary location permissions. This is important for accessing certain content based on your location.
To check your location permissions for YouTube TV, you can follow these steps:
- Open YouTube TV: Open the YouTube TV app or website.
- Select Your Profile Photo: Click on your profile photo in the top right corner of the screen.
- Select Location: Click on “Location” from the dropdown menu.
- Update Your Location: Select “Update” next to “Current playback area” to update your location.
If YouTube TV is unable to identify your location, you may be asked to verify your location via your device’s location permissions. If you’re still having trouble with location permissions, you can check if location permissions are turned on for your device by following these steps:
- Open Your Device’s Settings: Open your device’s settings menu.
- Tap Apps and Notifications: Tap on “Apps and Notifications” from the list of options.
- Find YouTube TV: Scroll down to find YouTube TV in the list of apps.
- Tap Permissions: Tap on “Permissions” and then “Location” to view your current settings.
- Change Your Location Settings: To switch to a different setting, tap to select one of the other options listed
5. Refresh Internet Content
If you are using a Sony TV and encounter Error 99999, you can try refreshing the internet content.
To do this, press the HOME button on the remote, select System Settings under Settings, then select Setup, followed by Network, and finally select Refresh Internet Content.
6. Contact YouTube TV Support
If the steps mentioned earlier do not resolve the YouTube TV error code 99 999, you can contact YouTube TV customer support for further assistance. Here are the steps to contact YouTube TV customer support:
- Log in to YouTube TV: Log in to your YouTube TV account from a web browser or the mobile app.
- Click on Help or Contact Us: From a web browser, click on the question mark in the upper right corner. From the mobile app, click on your profile image, then click on “Help” and then “Contact Us“.
- Describe Your Issue: Describe the issue you are facing in the required field.
- Follow the Prompts: Follow the prompts and enter more information about the problem you’re having with YouTube TV.
- Choose Your Preferred Contact Method: You will have three options to choose from: request a callback, start a live chat, or send an email. Choose the option that works best for you.