Xbox Cloud Gaming is a cloud-based streaming service that enables users to play Xbox games on a variety of devices without the requirement of a high-end console
However, like any tech service, it can have problems. One big issue is when Xbox cloud gaming not loading.
In this article, we’ll explain why this happens and give you some solutions to get you back in the game.
Why Is Xbox Cloud Gaming Not Loading?
There could be several reasons why Xbox cloud gaming is not loading. Here are some possible causes and solutions based on the search results:
1. Internet Connection Issues
The main reason Xbox Cloud Gaming doesn’t load is often an unstable or slow internet connection.
Because cloud gaming needs fast data streaming, a weak connection can lead to buffering or the game not loading at all.
2. Xbox Server Outages
Just like any online service, sometimes Xbox Cloud Gaming’s servers can go down or undergo maintenance.
When this happens, you might not be able to access your games.
3. You Are Using Outdated Xbox App
If you’re using an old version of the Xbox app, it might clash with Xbox Cloud Gaming, causing problems.
To avoid this, keep your app up to date; this way, it can work well with the gaming service and make your experience better.
How To Fix Xbox Cloud Gaming Not Loading?
To address Xbox Cloud Gaming not loading, check your internet connection and Xbox server status. If they’re fine, try restarting the app or updating it to the latest version, and consider clearing the app’s cache if the issue persists.
We have discussed the fixes in greater detail below.
1. Check Your Internet Connection
It’s important to have a stable internet connection with enough bandwidth to support cloud gaming.
If your internet is having problems, it could be the reason why cloud gaming isn’t working for you.
Here are the steps to Check your internet connection:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- If you’re using Wi-Fi, try switching to a wired connection to rule out any potential wireless issues.
- Restart your router or modem to refresh the connection.
2. Check Xbox Server Status
Check if the Xbox cloud gaming server has any issues, such as maintenance or technical problems.
In case the server is down for some reason, it is recommended that you wait for some time and then try again later.
3. Restart The App
If Xbox Cloud Gaming won’t load, try closing and reopening the app.
This can help fix common loading issues by refreshing the connection and clearing possible glitches.
4. Update Xbox App
If you’re still having trouble with the issue, it’s worth checking if there are any new updates for Xbox. Once you’ve updated the Xbox app, check to see if the issue remains or has been resolved.
Here are the steps to update the Xbox App on Windows:
- Launch the Microsoft Store and navigate to the Library tab located on the left side of the window.
- Select the “Get updates” button to ensure the Xbox app is up-to-date.
- After updating, relaunch the app and check if Xbox Cloud gaming is functioning properly.
5. Clear Cache And Data
Try clearing the Xbox cache, as sometimes these caches can get corrupted and cause issues with the application.
After clearing the cache, check if the issue has been resolved or not.
To clear the Xbox Cloud cache on your device, follow these steps:
- Close the Xbox completely.
- Press the Windows key + R on your keyboard to open the Run dialog box.
- Type “%localappdata%” (without quotes) in the Run dialog box and press Enter. This will open the Local AppData folder.
- Locate and open the “Xbox” folder.
- Inside the Ubisoft folder, you should see a “cache” folder. Right-click on the cache folder and select “Delete” from the context menu.
- Confirm the deletion when prompted.
- Once the cache folder is deleted, you can restart the Xbox.
6. Contact Xbox Support
If the previous solutions didn’t help, reach out to Xbox support for expert assistance.
They can provide you with specific guidance to resolve the problem.