How To Fix USCIS Not Sending Verification Code

Dealing with the issue of USCIS not sending verification codes can be frustrating for individuals trying to access their accounts. Don’t worry, there are several strategies that can be employed to resolve this issue effectively.

In this article we will provide useful tips and solutions to help you overcome the hurdle of not receiving verification code in USCIS, ultimately ensuring a smooth experience with USCIS services.

How To Fix USCIS Not Sending Verification Code?

To fix the “USCIS Not Sending Verification Code”, you can try to change your password, update your verification information and check the spam folder. Additionally, you can use alternative communication methods, and verify the contact details to fix the issue.

1. Try To Change Your Password And Update Your Verification Information

“Enhance account security and accessibility by changing your password and updating verification details for a seamless and protected user experience.”

1. Login to your USCIS account.
2. Navigate to “My Account” at the top of the page.
3. Scroll down to find and click on “Settings.”
4. Select “Change Password.”
5. Enter your new email and/or phone number.
6. Receive a one-time verification code.
7. Verify your new contact info with the received code.
8. The system generates a new backup code; save or print it.
9. Store the backup code securely for future use.
10. If needed, contact support via this link.

• Select “I need help with changing my verification code delivery method.”
• Click “Send Message.”

2. Check Spam Folder

Ensure email delivery success! Before contacting support, check the spam folder for important messages.

1. Open your email account.
2. Navigate to the “Spam” folder.
3. Search for emails from USCIS containing the verification code.
4. If found, mark it as “Not Spam” to ensure future emails arrive in your inbox.

3. Clear Browser Cache And Cookies

Clearing browser cache and cookies is essential for enhancing performance, resolving issues, and maintaining privacy during online activities.

Google Chrome:

1. Open Chrome.
2. Press Ctrl + Shift + Delete (Windows/Linux) or Command + Shift + Delete (Mac) to open the Clear Browsing Data menu.
3. In the “Time range” drop-down menu, select the desired time range (e.g., “Last 24 hours” or “All time”).
4. Ensure that “Cached images and files” is selected.
5. Click “Clear data.“

Mozilla Firefox:

1. Open Firefox.
2. Press Ctrl + Shift + Delete (Windows/Linux) or Command + Shift + Delete (Mac) to open the Clear All History menu.
3. In the “Time range to clear” drop-down menu, select the desired time range.
4. Make sure that “Cache” is selected.
5. Click “Clear Now.”

Microsoft Edge:

1. Open Edge.
2. Press Ctrl + Shift + Delete (Windows/Linux) or Command + Shift + Delete (Mac) to open the Clear Browsing Data menu.
3. Choose the “Cached data and files” option.
4. Click “Clear.”

Safari:

1. Open Safari.
2. In the top menu, go to “Safari” and select “Preferences.”
3. Go to the “Privacy” tab.
4. Click “Manage Website Data.”
5. Click “Remove All” or select specific websites and click “Remove.”

4. Use Alternative Communication Methods

Exploring alternative communication methods for connectivity, such as receiving codes via SMS or alternative email.

1. Log in to your USCIS account.
2. Locate the account settings or profile section.
3. Edit the communication preferences, such as receiving codes via SMS or alternative email.
4. Save changes and request a new verification code via the updated method.

5. Verify Contact Details

Verify contact details by updating email/phone. Receive a one-time code, ensuring secure access. Save the backup code for account recovery.

1. Check your USCIS account profile for the correct email address and phone number.
2. Ensure there are no typos or outdated information.
3. Update any incorrect or missing details.
4. Save changes, log out, and try logging in again.

6. Contact USCIS Support Directly

If you encounter issues or need assistance with your USCIS account, connect with support for prompt and reliable help.

1. Visit the USCIS Contact Us page.
2. Choose the most appropriate contact method, such as phone or online inquiry.
3. Provide the necessary details about your issue with the verification code.
4. Follow the guidance provided by USCIS support to resolve the issue.